Nelson Education

Nelson Education

Customer Support Representative - Part-time (12-month contract)

Toronto, Ontario, Canada · Part-time

Sponsorship not specifiedDetected 31 days ago
SalesforceRecruitingHRISCustomer SupportCommunicationProblem SolvingCritical ThinkingTime ManagementMentoringOrganizational SkillsMicrosoft OfficeNetSuite

About the role

  • As the largest Canadian-owned and operated K-12 publisher, Nelson Education Ltd. is Canada's only heritage education content provider, known for its innovative products and solutions catering to learners across the country.
  • In response to the evolving education landscape, Nelson developed Edwin, a digital learning ecosystem.
  • Nelson is redefining education and making a positive impact on the way knowledge is acquired and shared by creating the possible, one learner at a time.

Responsibilities

  • We strive to build an inclusive world for everyone.
  • AI and Automated Hiring Tools Nelson uses AI support tools in our applicant tracking system to help with tasks such as summarizing points and anonymizing applications.

Requirements

  • Excellent well-developed oral and written communication skills The ability to listen, focus and provide the most appropriate course of action or resolution.
  • The ability to multi-task and to recharge daily.

Benefits

  • Your well-being, growth, and work-life balance matter to us, which is why we offer a comprehensive benefits package designed to support you - professionally and personally.
  • Our EDI Statement Nelson teaches the world by learning from everyone in it.
  • We believe in the power of education and our ability to impact social change.
  • Truth, honesty, integrity, and respect guide our decisions and actions in the development of learning solutions that empower success for all educators and learners.
  • We foster and continue to build relationships that are equitable, diverse, and inclusive with existing and future partners in education.

Company info

  • At Nelson, we believe in taking care of our people.
  • We are committed to fostering an equitable, diverse, and inclusive workplace environment.
  • We are stronger together.

Equal opportunity

  • equal opportunity employer and is committed to Inclusion, Equity and Diversity.
  • Should you require any accommodation during our recruitment and selection process, please reach out to peopleandengagement@nelson.com.

Visa & Work Authorization

  • asis of age, race, sex, gender, gender identity, colour, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status
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This listing is sourced directly from Nelson Education's careers page and normalized into a canonical job model.