Morgan Stanley

Digital Client Experience and Platforms Business Analyst – Associate

Purchase, New York, United States of America

Sponsorship not specifiedDetected 2 days ago

LLMsUX DesignWireframingProduct ManagementProduct StrategyAgileJiraConfluenceForecastingExcelResearchCommunicationPublic SpeakingOrganizational SkillsMicrosoft OfficeSharePoint

About the role

Support product owners with definition and prioritization of product roadmap, release planning, and development and communication of business requirements Assist with critical user journeys, use cases, workflows, and business processes that align with the product vision/goals and address critical user and control needs Analyzing AI use cases to automate internal processes and deliver AI-powered client experiences Support prioritized product backlog- identify, groom, and validate epics and user stories for agile sprints using Jira/Confluence Using AI analytics for backlog prioritization/forecasting and automation of tasks Using generative AI to draft product scope, user stories, define functional behavior, and metrics for AI-driven initiatives Assist with backlog refinement and sprint planning ceremonies to communicate requirements Specify acceptance criteria, review testing cases/scenarios and perform and oversee user acceptance testing as needed Analyze, define, and manage data flows/models and diverse datasets to define requirements and expected behavior for Morgan Stanley's digital planning solutions Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases Collaborate with key stakeholders from business, technology, UX, risk, cyber & fraud, communications, legal & compliance to elicit requirements Prepare presentations, user demos, and status updates Gather, organize, and assimilate internal and external feedback to identify and prioritize product gaps, enhancements, and new features Collaborate with UI/UX team to develop information/interaction architecture, user flows, wireframes, and visual design comps Team up with program management/business transformation office to effectively organize and plan product releases Define, collect, and track KPIs and product/program adoption and usage metrics evangelize for adoption Assist with triaging defects, supporting incident/production issue remediation, partnering with tech on fixes.

Responsibilities

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals.

Skills

WM Platforms consists of ten sub-teams including:
Bachelor's degree required.
Degree in Computer Science, Engineering, Mathematics or related field is preferred.
Master's degree will be a plus.
Experience working in an Agile development environment.
Excellent communication skills, including the ability to present complex information in a clear and concise manner.
Familiarity and experience with

Compensation

Expected base pay rates for the role will be between $58,000 and $115,000 per year at the commencement of employment.

Benefits

We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

Equal opportunity

https://www.morganstanley.com/people-opportunities/eeo.
Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.

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