supertech
Service Advisor
North Vancouver, British Columbia
Sponsorship not specifiedDetected 20 days ago
Customer SupportCommunicationProblem SolvingOrganizational Skills
About the role
- The Service Advisor is the face of our business and plays a critical role in delivering an exceptional customer experience.
- We're looking for someone who is positive, organized, and passionate about helping people.
- The ideal candidate is a strong communicator who thrives in a fast-paced environment, pays close attention to detail, and enjoys working as part of a collaborative team.
Responsibilities
- Maintain high standards of organization, accuracy, and professionalism.
- Help drive shop performance KPIs including car count, ARO (average repair order), and closing ratio.
- Ongoing training and professional development support.
- If you're a motivated professional who takes pride in delivering exceptional customer service, building strong relationships, and being part of a high-performing team, we'd love to hear from you.
- Apply today and start building your future with SuperTech!
Requirements
- Ability to work in a fast-paced, team-oriented environment.
- Familiarity with automotive repair processes and service management software (an asset).
- Strong sales skills and customer service focus.
- Excellent communication and problem-solving abilities.
- Highly organized with a strong attention to detail.
Nice to have
- Previous experience as a Service Advisor, Customer Service Representative, or Sales Consultant in the automotive industry (preferred).
Compensation
- Competitive base salary plus commission/bonus opportunities.
Benefits
- Competitive base salary plus commission/bonus opportunities.
- Comprehensive benefits package, including health, dental, and vision insurance.
Company info
- At SuperTech Auto Repair, we're committed to delivering world-class automotive service through honesty, expertise, and exceptional customer care. As one of Western Canada's fastest-growing independent repair companies, we're looking for an energetic and customer-focused Service Advisor to join our team.
- Position Overview:
- The Service Advisor is the face of our business and plays a critical role in delivering an exceptional customer experience. You'll build lasting relationships with customers, guide them through the repair process, and help them make informed decisions about their vehicle's maintenance and repair needs.
- We're looking for someone who is positive, organized, and passionate about helping people. The ideal candidate is a strong communicator who thrives in a fast-paced environment, pays close attention to detail, and enjoys working as part of a collaborative team. Success in this role comes from building trust, providing outstanding service, and creating a seamless experience for every customer who walks through our doors.
- At SuperTech Auto Repair, we're committed to delivering world-class automotive service through honesty, expertise, and exceptional customer care.
- As one of Western Canada's fastest-growing independent repair companies, we're looking for an energetic and customer-focused Service Advisor to join our team.
- You'll build lasting relationships with customers, guide them through the repair process, and help them make informed decisions about their vehicle's maintenance and repair needs.
- Success in this role comes from building trust, providing outstanding service, and creating a seamless experience for every customer who walks through our doors.
- Greet customers warmly, build trust, and assess their vehicle service needs.
- Communicate clearly and professionally with customers throughout the service process.
- Coordinate workflow between customers, technicians, and parts staff to ensure efficient service delivery.
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This listing is sourced directly from supertech's careers page and normalized into a canonical job model.