Stord
Billing Specialist
Remote, United States
Sponsorship not specifiedDetected 7 days ago
Data AnalysisSalesforceExcelSupply ChainLogisticsLeadershipCommunicationCollaborationTime ManagementNetSuiteWarehouse Management System
About the role
- Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands.
- Stord is rapidly growing and is on track to double our revenue in the next 18 months.
- Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Responsibilities
- This will require you to perform data analytics on large datasets, applying expertise in Excel, including VLOOKUP and Pivot Tables, to ensure accurate and detailed billing.
- Process Documentation and Best Practices: Regularly document and update billing procedures, while recommending and implementing best practices to improve efficiency and leverage data management tools.
- Audit Support: Assist with requests related to internal and external audits.
- Analytical Skills: Proven ability to perform data analytics on copious amounts of data to prepare customer invoices, identify discrepancies, and investigate billing issues.
- Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
- With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty.
Requirements
- WMS/OMS Experience: A strong understanding of 3PL (Third-Party Logistics) operations and data flow between WMS (Warehouse Management Systems) and OMS (Order Management Systems) is essential.
Nice to have
- A bachelor's degree in business or data analytics or 5 years experience in omnichannel, supply chain, parcel, or logistics -related industry is preferred.
- Direct experience working with 3PL billing and processes is highly desirable.
- Technical Skills: Advanced proficiency in Microsoft Excel is essential, including mastery of functions like VLOOKUP, Pivot Tables, and complex formulas for data analysis.
Skills
- Experience with Freshdesk, Salesforce, NetSuite a plus.
- Analytical
- Soft
- Personal Attributes: A self-motivated, organized, strategic thinker with a keen attention to detail.
Compensation
- Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.
Benefits
- Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order.
- Educational/Industry Background: A bachelor's degree in business or data analytics or 5 years experience in omnichannel, supply chain, parcel, or logistics -related industry is preferred.
Company info
- Building strong relationships with customers to resolve disputes in order to facilitate timely payments.
- Interdepartmental Collaboration: Collaborate with Sales, Customer Excellence, Operations, and Implementations teams when new customers are onboarded, to understand customer workflows and how they relate to rate cards.
- Customer Relations: Building strong relationships with customers to resolve disputes in order to facilitate timely payments.
- Collaborate with Sales, Customer Excellence, Operations, and Implementations teams when new customers are onboarded, to understand customer workflows and how they relate to rate cards.
- To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
This listing is sourced directly from Stord's careers page and normalized into a canonical job model.