proscia

proscia

Reliability Engineer

Philadelphia, Pennsylvania

Sponsorship not specifiedDetected 20 days ago
Distributed SystemsKubernetesLinuxLLMsAgentic AICustomer SuccessResearchProblem Solving

About the role

  • This position is on-site in Philadelphia About Proscia Proscia is revolutionizing pathology, the last major frontier in healthcare to embrace digital.
  • Pathology is central to medicine, and the shift to AI-powered solutions is not just modernizing workflows-it's transforming how diseases are diagnosed, treated, and understood.

Responsibilities

  • Deploy, configure, and support Proscia's container based application stack in on-premise customer environments.
  • Own system reliability across customer installations, including uptime, performance, backup/recovery, and upgrade workflows.
  • Optimize performance for large image datasets and AI workloads running on customer-managed compute infrastructure.
  • Develop and refine monitoring, logging, and alerting patterns appropriate for customer-hosted deployments.
  • Collaborate closely with Engineering, Customer Success, and Support to translate field learnings into product and operational improvements.
  • Experience building with or on top of LLMs, AI agents, or agentic pipelines.

Requirements

  • Familiarity with prompt engineering, tool use patterns, and evaluation of AI systems-you know when AI output is production-ready and when it needs different guardrails.
  • Working at a startup like Proscia means wearing many hats, but when you come to work you can expect to focus on the following:
  • Experience with enterprise networking-you can troubleshoot and recommend corrections in customer infrastructure.

Nice to have

  • Experience with infrastructure automation or configuration management tools.
  • Familiarity with database performance tuning for large datasets.
  • Experience supporting GPU-enabled workloads.
  • Background that spans multiple domains or disciplines
  • Active in technical communities, forums, or meetups.
  • Beyond Just Work
  • We're located in the heart of Philadelphia, with views of the city so you can spend your time focusing on what matters most.
  • Proscia is proud to be an equal opportunity workplace.

Skills

  • troubleshooting, writing automation, navigating the complexity of diverse on-premise environments.
  • Deep hands-on experience deploying and operating containerized applications using container orchestration in production environments.
  • Strong Linux systems expertise (process management, networking, storage, security hardening, performance tuning)
  • Expert troubleshooting skills in distributed systems across application, container, and infrastructure layers.
  • Comfortable operating software in customer-managed and on-premise environments.
  • Experience supporting data-intensive systems, ideally involving large image files or compute-heavy workloads.
  • Working knowledge of observability practices (logs, metrics, tracing) and pragmatic monitoring approaches in non-cloud-native environments.
  • This position is on-site in Philadelphia
  • About Proscia
  • Proscia is revolutionizing pathology, the last major frontier in healthcare to embrace digital.
  • The digital pathology market is experiencing explosive growth as advances in AI enable unprecedented insights into diseases like cancer.
  • Backed by over $100 million in funding from leading healthcare and technology investors, Proscia is at the forefront of this revolution.

Benefits

  • At Proscia, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community.

Company info

  • Create operational playbooks-written with the clarity and structure that makes them useful to teammates, customers, and the AI-augmented workflows the team relies on.
  • AI tools are part of how you operate: troubleshooting, writing automation, navigating the complexity of diverse on-premise environments.
  • Comfort working directly with customers or customer-facing teams to resolve high-impact issues.

This listing is sourced directly from proscia's careers page and normalized into a canonical job model.