Bucks County Community College

Assistant Director, Outreach & Communications

Newtown, PA 18940, USA · Director

No sponsorship$56k-$63kDetected 30 days ago

Computer VisionAccessibilityProject ManagementCRMCommunication

About the role

It's great to work at a place where people are truly committed to serving our students!
We're committed to bringing passion and energy to our College.
References will not be contacted without prior permission.

Support the operational management of the College's CRM and marketing automation platform (Element451), including communication workflows, templates, and audience segmentation.
Build, deploy, and monitor multi-channel communication campaigns across email, SMS, and other digital platforms supporting recruitment, enrollment, and student engagement initiatives.
Maintain communication templates, automation workflows, and messaging standards to ensure accuracy, accessibility, and brand consistency.
Support messaging tools and response resources used by Enrollment Support Specialists (Contact Center Staff) to ensure consistent and accurate information delivery to students.
Collaborate with Enrollment Services, Student Affairs, Marketing, and other campus departments to coordinate timely enrollment-related communications.
Support continuous improvement of communication processes, CRM operations, and data quality practices.

Minimum three (3) years of experience in enrollment communications, CRM operations, marketing automation, or student services communications.
To be considered for employment at Bucks County Community College, applicants must be permitted to legally work in the United States without employer sponsorship.
Bucks County Community College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Experience working with CRM or communication platforms such as Element451, Slate, or similar systems preferred.

Monitor communication engagement and service metrics and assist with reporting and dashboard development.
Provide operational coordination and guidance related to enrollment communications workflows and messaging resources.
Assist with peak enrollment communication initiatives and special projects as assigned.

We are proud to be an organization that embraces the value of bringing diverse, talented, and committed people together.

equal opportunity employer, committed to fostering an inclusive and diverse workplace.
We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

This listing is sourced directly from Bucks County Community College's careers page and normalized into a canonical job model.