Vapi
Member of Technical Staff, DevOps
San Francisco · Staff+
Sponsorship not specifiedDetected 49 days ago
TypeScriptGoGitAWSKubernetesTerraformCI/CDGitHub ActionsJenkinsDevOpsSite Reliability EngineeringTemporalShopifyArgo CD
About the role
- Most phone systems trap callers in menus and scripts.
- Total raised: $72M WHY WE'RE HIRING THIS ROLE: - Three of our worst recent incidents - Nov 29 config rollout, Dec 23 duplicate messages, Oct 13 egress proxy - were resolved by rollback.
- Success is measured by how fast every other team ships safely.
Responsibilities
- 60 Day: Own progressive delivery end-to-end - canary, automated rollback, soak - for at least one critical service path.
- Make the deploy pipeline measurably faster (lead time, MTTR for failed deploys).
- 90 Day: Roll out progressive delivery as the default across services. Establish SLAs and a feedback loop with engineering teams. Own the developer-platform roadmap and partner with Infra and SRE on cell creation, multi-region rollouts, and oncall tooling.
- You'll own progressive delivery (canary, blue/green, automated rollback, soak periods), the GitOps story across multiple clusters and regions, and the on-demand environment tooling that's on the Q3 roadmap.
Nice to have
- You've operated Pulumi (TypeScript) or Terraform at scale (40+ stacks, multi-region) and you've felt the pain when IaC sprawl gets ahead of you.
- You've run ArgoCD or equivalent GitOps for deploying applications across multiple clusters.
- You've built progressive delivery in production - canary, blue/green, automated rollback, soak periods.
- You can describe a real rollout that automated rollback caught.
- You've built deploy tooling for on-demand environments - preview envs, dev deployments, or cell creation.
- You've written Go for platform services (Vapi's canary-manager is Go).
- You've operated developer platforms at a mid-stage infra-heavy company or a DevEx team at a larger shop.
Company info
- Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500
This listing is sourced directly from Vapi's careers page and normalized into a canonical job model.