Zenoti
Technical Account Specialist - Customer Support
Seattle, Washington, United States · Exec
Sponsorship not specifiedDetected 49 days ago
Customer Support
About the role
- Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending.
- This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.
- We enable our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards.
Requirements
- Bachelor's degree in business, Computer Science, IT, Engineering or equivalent
- Previous Technical Support or Help Desk experience supporting complex, data-driven web applications is required
- Experience in a customer service/retail segment is an added advantage
- Bachelor degree in business, computer science, IT, engineering or equivalent required
- Associate's degree with significant retail or customer service experience also considered, when coupled with solid technical background
Nice to have
- Experience supporting e-commerce solutions is a plus
Compensation
- Zenoti Pay Range
- $60,000 - $85,000 USD
Benefits
- We foster an enriching culture, supportive and dynamic work environment, and encourage our employees to balance life, work, and wellbeing.
- Medical, dental, and vision coverage
- Unlimited paid time off
- Paid parental leave
- Flexible work hours
- Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry.
- Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries.
Company info
- At Zenoti, we believe that when people feel good, they are able to do great things.
- We offer all of our employees:
- We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness.
This listing is sourced directly from Zenoti's careers page and normalized into a canonical job model.