Inductive BIO

Partner Success

New York City, San Francisco, or Boston

Sponsorship not specifiedDetected 148 days ago

Machine LearningProject ManagementCustomer SuccessMolecular BiologyCommunicationCollaborationOrganizational Skills

About the role

Our ADMET/PK models have placed first in the world's largest AI drug discovery competition for ADMET benchmarks two years running.
Most recently, outperforming 370+ submissions, including Merck + NVIDIA, and EMD Serono.
We've partnered with dozens of biopharma companies to expedite their highest priority drug programs.

Account Ownership: Own onboarding and account activation
Develop Scalable Processes: Help develop scalable processes and playbooks to improve onboarding, QBRs, and customer experience as the team grows
Showcases ability to independently own end-to-end client management and all internal and external work-streams with minimal oversight
Ability to drive consensus, action, and build lasting relationships across a broad range of internal and external stakeholders and personas
Account Ownership: Own onboarding and account activation; monitor adoption across assigned accounts and resolve barriers to scientific success
Chemists have historically relied on slow, resource-intensive design-make-test-analyze (DMTA) cycles to find molecules that are effective, safe, and viable in the human body.
Chemists spend countless hours combining data, expertise, and intuition to create new molecules that are effective, safe, and work well in the human body.
As a Partner Success Manager at Inductive Bio, you'll partner closely with drug discovery teams to ensure they get maximum value from Inductive Bio's AI-powered platform and services.

Strong project management and organizational skills to track tasks, decisions, and progress across multiple accounts, including the ability to effectively navigate ambiguous situations with clients

We offer competitive salary and equity-based compensation; comprehensive healthcare benefits (including dental and vision); and the opportunity to grow along with a rapidly scaling company.

2+ years of experience in a customer-facing role within a complex product or service (ex: customer success or consulting within biotech, health tech, scientific software, life sciences)

Project Management: Drive project management and execution across accounts to ensure accountability across both internal stakeholders and customers, while appropriately capturing feedback, escalating risks, and driving timely resolutions
Cross-Collaboration: Collaborate with product scientists, medicinal chemists, and ML engineers to ensure ongoing successful high-impact support to customers, and coordinate with sales on renewal and expansion opportunities
At Inductive Bio, we're helping drug hunters find better medicines, faster, through our virtual lab and AI-enabled synthesis and testing approach.
We're changing that with our state-of-the-art AI platform that makes every DMTA cycle as efficient and impactful as possible.
We are backed by leading investors at the intersection of technology and biotechnology, and our team includes world-class technology and drug discovery experts.
At Inductive Bio we're tackling the challenge of making drug discovery more efficient.
At Inductive Bio, we're building an intuitive, collaborative platform, powered by state-of-the-art AI to help accelerate this process.
Our platform is already being used on dozens of active drug discovery programs, and adoption is rapidly growing.
After achieving quick adoption via word-of-mouth, we are now seeking to expand our go-to-market motion and grow our software and services business.

This listing is sourced directly from Inductive BIO's careers page and normalized into a canonical job model.