PRI
Customer Service Rep 1
Duluth, GA
No sponsorship$30k-$33kDetected 17 days ago
Customer SupportResearchCommunicationProblem SolvingMicrosoft Office
About the role
- Join Our Team In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America's Greatest Workplaces for Diversity for the second consecutive year.
- In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America's Best Employers for Women for the fifth year in a row.
- In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine.
Requirements
- Ability to organize and present facts in a clear and concise manner in both speech and correspondence
- Ability to handle high-volume calls
- These steps include knowledge, skills, and performance required to progress in the department.
- Minimum high school diploma or GED
- Excellent PC skills
- Intermediate skills in Microsoft Word
- Excellent verbal and written communication skills
- Excellent customer service skills
- Attention to detail
- Ability to maintain knowledge of company's products and procedures
- Ability to work under pressure and communicate professionally with irate customers
- Strong problem solving and decision making skills
Nice to have
- Minimum 3 year of call center customer service experience is a plus
Compensation
- 30,000 - 33,000 Based on experience
- This is a hybrid role in Duluth, Georgia.
- This role is not eligible for sponsorship.
- Minimum 3 year of call center customer service experience is a plus
- Minimum high school diploma or GED
- Excellent PC skills
Benefits
- Day one health, dental, and vision insurance
- Vacation, sick, holiday and volunteer time off
- Life and disability insurance
- Flexible Spending Account & Health Savings Account
- Tuition reimbursement
Company info
- Employees can apply to other jobs within our company after being in their position for 1 year.
Equal opportunity
- Equal Opportunity Employer.
- At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability.
Visa & Work Authorization
- This role is not eligible for sponsorship.
This listing is sourced directly from PRI's careers page and normalized into a canonical job model.