Remitly

Senior Program Manager, Technical - Fraud Operations

Burnaby, British Columbia, Canada · Senior

Sponsorship not specifiedDetected 13 days ago

SQLMachine LearningData EngineeringDetection EngineeringIncident ResponseLeadershipCommunicationCollaboration

About the role

We are looking for a Senior Program Manager, Technical to join our Fraud Program team within the Identity & Trust organization.
You will report to the Senior Manager, Fraud Program and Analytics and work closely with stakeholders across product, engineering, analytics, compliance, and operations.
This is a hybrid role based out of our Burnaby, BC office.

Own and drive complex, cross-functional fraud programs end-to-end - from problem framing and solution design through implementation, measurement, and iteration.
Translate fraud trends and risk signals into technical and product requirements, partnering with engineering and analytics to close systemic gaps and deliver scalable controls.
Own investigations and root cause analysis for fraud incidents, identifying systemic weaknesses and driving durable improvements across systems and processes.
Strong technical fluency - able to engage with engineers and analysts on system behavior, data pipelines, rule engines, and product architecture; capable of evaluating technical tradeoffs and contributing to solution design.
Willingness to provide support during non-business hours during acute fraud events; this role is exempt from overtime pay.
This creates a consistent, meaningful overlap that supports team norms and business needs.

7+ years of experience in program management, with a strong focus on fraud, trust & safety, risk, or a related technical domain.

Experience applying AI tools to meaningfully scale your work - ideally including designing or contributing to AI-assisted workflows, not just tool usage.
Experience in payments, fintech, remittances, or money movement strongly preferred.
Bachelor's degree
financial crimes certifications (CFE, CFCS, etc.) are a plus.

Working SQL skills; comfort querying and interpreting fraud and operational data to inform program decisions.

The starting base salary range for this position is CAD$128,000 - CAD$160,000.
In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan.
Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role. #LI-Hybrid

Driving Innovation, Together
At Remitly, we believe that true innovation sparks when we come together.
Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster.
For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week.
Managers also have the flexibility to set higher expectations based on their team's specific needs.
These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.
Remitly is an E-Verify Employer
At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.
Remitly is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.

This listing is sourced directly from Remitly's careers page and normalized into a canonical job model.