Flow
New Neighbor Success Lead
Miami, FL
Sponsorship not specifiedDetected 49 days ago
CRMNegotiationCommunicationPublic Speaking
About the role
- This is an on-site role, embedded in the daily rhythm of our communities.
- You will be on the ground floor of Flow's business, learning the foundational actions and systems that shape our resident experience.
Responsibilities
- Maintain accountability for personal workflows & outcomes using Flow's proprietary selling suite.
Nice to have
- Strong consultative sales approach with the ability to diagnose needs and recommend solutions.
- High degree of professional judgment, autonomy, and comfort making decisions independently.
- Tech-forward mindset
- confident using CRM systems, dashboards, automation, and workflow tools.
- Exceptional communication, presentation, and interpersonal skills.
- Ability to analyze data signals and adapt approaches to individual client situations.
- Resilient, proactive, and committed to the Flow mission of human flourishing.
- 3+ years in consultative sales, hospitality, real estate, customer experience, or a related field preferred.
Compensation
- Financial 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
Benefits
- Health and Wellness Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits.
- On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
- Time Off PTO and paid holidays.
- Financial 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
- Life at Flow Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.
Company info
- prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world.
- By putting people at the center of everything we do, we're creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.
- About the Role The New Neighbor Success Lead plays a central role in guiding prospective residents through every stage of the Flow experience, from initial exploration to the moment they move into their new home.
- Using a thoughtful blend of data insights, human judgment, and Flow's proprietary technology, this role ensures that every individual or family discovers how Flow's conscious communities can support their personal journey.
- Flow offers flexible opportunities to live for 3 days, 3 weeks, or 3 years, and the New Neighbor Success Lead is responsible for understanding each prospect's unique circumstances in order to tailor the Flow experience to their needs.
- At Flow, we're reimagining what it means to live, work, and connect.
- More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces.
- We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home.
- Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world.
- About the Company At Flow, we're reimagining what it means to live, work, and connect.
Equal opportunity
- In addition, we provide reasonable accommodation for qualified individuals with disabilities.
Visa & Work Authorization
- unity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran statu
This listing is sourced directly from Flow's careers page and normalized into a canonical job model.