Agoc
Universal Agent
Butler, Pennsylvania
Sponsorship not specifiedDetected 13 days ago
Customer Support
About the role
- Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide.
- Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
- Armstrong is an Equal Opportunity Employer.
Responsibilities
- Resolve internet troubleshooting calls including support of ethernet and wireless networks.
Requirements
- Familiarity with desktop and mobile operating systems as well as security software packages.
- Experience with troubleshooting third-party streaming services and apps.
- Ability to quickly and effectively adapt to changes in the work environment.
- Strong computer skills and experience with current technological trends are necessary for success in supporting a wide variety of services and consumer devices.
- Ideal candidates should have at least 6 months of experience in a Tech Support or Customer Service role.
- Understanding of traditional Ethernet and wireless networks, as well as MoCA networks.
- Strong typing, verbal and written skills are necessary for success.
- Coachable person who is eager to learn new skills and take on new responsibilities.
- Must have the ability to work flexible afternoon/evening weekday and/or weekend shifts.
Nice to have
- Technology-related certifications or accredited degrees preferred.
Company info
- The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
- The Armstrong Group is a family owned and operated collection of diverse companies.
- What began in 1946 as Armstrong County Line Construction, founded by Jud L.
- Provide continuing support for our current email customers as well as troubleshooting webmail and various software clients.
- Efficient scheduling of Fiber conversions for eligible customers.
This listing is sourced directly from Agoc's careers page and normalized into a canonical job model.