Trimble

Trimble

Technical Support Representative

US - OR, Lake Oswego · Full-time

Sponsorship not specified$20k-$25kDetected 4 days ago
iOSAndroidSQLLogisticsCustomer SupportCommunicationCollaborationBIM

Stay score

odds of building a lasting career here

39Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

Personalize to your clock →

H-1B wage level

the lottery is wage-weighted — each level is one more entry

Level I · 1×
Level I$77,5011 entry
Level II$91,9572 entries
Level III$106,4343 entries
Level IV$120,8904 entries

The bottom of this range ($19,620) is below the Level I prevailing wage of $77,501. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.

DOL prevailing wage, 2026-27 wage year · Network and Computer Systems Administrators (15-1244) · Portland-Vancouver-Hillsboro, OR-WA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.

Employer immigration record

from this employer's Department of Labor filings

Green-card follow-through: 71%

Of 7 labor certifications old enough to have been used, 2 expired without the employer filing the next step. Median time from filing to decision: 508 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

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About the role

  • Do you thrive on solving complex technical challenges and connecting with people?
  • The company's innovative and connected ecosystem of solutions improves coordination and collaboration between teams, phases and processes.

Responsibilities

  • Empower Construction Teams as our Next Technical Support Analyst!
  • Trimble is looking for a dedicated Technical Support Analyst to join our AECO team in Lake Oswego.
  • Trimble is empowering stakeholders through planning, design, construction and the entire asset lifecycle.
  • Automating work and transforming workflows, Trimble is enabling teams to deliver with confidence at every turn.
  • We build innovative solutions designed to solve the world's most critical challenges.
  • From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.
  • You will work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide.
  • Collaborate with like-minded people: Our strong internal culture is a hidden gem.
  • IT, help desk, application support, SQL, technical support, browser troubleshooting, construction technology, ProjectSight, software support

Nice to have

  • You will be the primary advocate for our users, serving as the go-to expert for the ProjectSight platform.
  • This role offers the opportunity to master a specialized software suite while growing your technical expertise in a supportive, collaborative environment.
  • Key Exciting Responsibilities Serve as the primary technical point of contact for clients, resolving issues via phone, email, chat, and screen-share meetings.
  • Master ProjectSight and related Trimble products to provide expert-level investigations and resolutions.
  • Essential Skills & Experience Minimum 2 years of experience in a software-based Technical Helpdesk or Support role.
  • Proven experience troubleshooting browser-based software and familiarity with browser developer tools.
  • Strong foundation in relational database architecture and concepts (SQL Server).
  • Familiarity with iOS and Android mobile devices.

Compensation

  • Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position.
  • This compensation range is based on a full time schedule.
  • Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
  • Hiring Range $19.62-$24.52 Pay Rate Type Hourly Bonus Eligible?

Benefits

  • Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans.
  • Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.
  • If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

Company info

  • You will play a vital role in ensuring our customers succeed by providing expert troubleshooting and guidance on our ProjectSight solutions, directly impacting the productivity of construction professionals around the globe.
  • At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive.
  • For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under "Corporate Governance." Our mission to transform the way the world works starts with transforming how we work together.
  • 0% Why You'll Love Working With Us At Trimble, we're not just a company that does good-we are a team dedicated to making a tangible, positive Real-World Impact.
  • We are proud to be an

Equal opportunity

  • Candidate Privacy Notices by Country If you need assistance or would like to request an accommodation in connection with the

This listing is sourced directly from Trimble's careers page and normalized into a canonical job model.