Elavon Inc.
Wire Customer Service - Operations Processor
Gresham, OR
Sponsorship not specified$20k-$24kDetected 2 days ago
ExcelCustomer SupportCommunicationTime Management
About the role
- We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential.
- A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.
- Try new things, learn new skills and discover what you excel at-all from Day One.
Requirements
- Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements
- Proven commitment to high quality customer service
- Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide
- Ability to identify, analyze and resolve exceptions through data interpretation
- Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Nice to have
- Preferred Skills/Experience
Compensation
- Paid vacation (from two to five weeks depending on salary grade and tenure)
Benefits
- Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work.
- That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.
- Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Review our full benefits available by employment status here.
Company info
- include researching and resolving wire transfer inquiries, processing returns, opening cases, documenting customer interactions, and directing customers to the appropriate teams for specialized support.
Equal opportunity
- equal opportunity employer.
Visa & Work Authorization
- Citizenship and Immigration Services
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This listing is sourced directly from Elavon Inc.'s careers page and normalized into a canonical job model.