Computer World Services
Customer Service Professional - macOS
Morrisville, NC
Sponsorship not specifiedDetected 104 days ago
CybersecurityCustomer SupportCommunicationCollaboration
About the role
- Security Clearance Computer World Services is an affirmative action and equal employment opportunity employer.
- Computer World Services is committed to the full inclusion of all qualified individuals.
Responsibilities
- Apple certifications (e.g., Apple Certified Support Professional - ACSP)
Requirements
- Basic knowledge of macOS operating systems and Apple hardware
- Familiarity with troubleshooting common macOS hardware and software issues
Nice to have
- Experience with ITSM tools (e.g., ServiceNow)
- Experience in enterprise or government IT environments
- Office and/or customer-site environment
- JAMF or other MDM certifications
- ITIL certification preferred.
Visa & Work Authorization
- Security Clearance
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This listing is sourced directly from Computer World Services's careers page and normalized into a canonical job model.