Computer World Services

Computer World Services

Customer Service Professional - macOS

Morrisville, NC

Sponsorship not specifiedDetected 104 days ago
CybersecurityCustomer SupportCommunicationCollaboration

About the role

  • Security Clearance Computer World Services is an affirmative action and equal employment opportunity employer.
  • Computer World Services is committed to the full inclusion of all qualified individuals.

Responsibilities

  • Apple certifications (e.g., Apple Certified Support Professional - ACSP)

Requirements

  • Basic knowledge of macOS operating systems and Apple hardware
  • Familiarity with troubleshooting common macOS hardware and software issues

Nice to have

  • Experience with ITSM tools (e.g., ServiceNow)
  • Experience in enterprise or government IT environments
  • Office and/or customer-site environment
  • JAMF or other MDM certifications
  • ITIL certification preferred.

Visa & Work Authorization

  • Security Clearance

This listing is sourced directly from Computer World Services's careers page and normalized into a canonical job model.