Sila

Associate Vice President, NY/CT Operations

King of Prussia, PA · Exec

Sponsorship not specifiedDetected 48 days ago

ForecastingBudgetingInventory ManagementCustomer SupportCadenceLeadershipCommunication

About the role

The Associate Vice President, NY/CT Operations is the senior operational leader responsible for driving business performance, leadership development, and cultural alignment across Sila's New York and Connecticut portfolio.
This is a highly visible leadership role that requires hands-on engagement in the field.
The ideal candidate is a proven multi-site operator with strong financial acumen, exceptional leadership capabilities, and experience scaling businesses within the residential home services industry.

Lead and support General Managers across the New York and Connecticut market.
Drive accountability for operational execution and overall business performance.
Establish and maintain a disciplined operating cadence including daily huddles, weekly KPI reviews, monthly financial reviews, and quarterly business reviews.
Prepare and develop General Managers to confidently present business performance and strategic plans.
Own market-level financial performance including revenue, gross margin, EBITDA, and operational efficiency metrics.
Partner with finance leadership to review P&Ls, identify trends, and implement corrective actions.
Drive continuous improvement initiatives focused on profitability, productivity, and operational effectiveness.
Coach, mentor, and develop General Managers through structured one-on-one meetings and ongoing leadership development.
Create individualized development plans that prepare leaders for expanded responsibilities and multi-site leadership opportunities.
Build a strong succession pipeline by identifying and developing high-potential talent throughout the organization.

10+ years of progressive operational leadership experience within residential home services, including HVAC, plumbing, electrical, or related trades.
Strong P&L management experience with direct accountability for revenue growth, profitability, and EBITDA performance.
Ability to travel frequently throughout New York and Connecticut.

Experience in a private equity-backed organization.
Mergers, acquisitions, or business integration experience.
Experience scaling operations within a rapidly growing platform.
Direct impact on operational performance, leadership development, and regional expansion.
Work alongside an experienced executive leadership team in a high-growth environment.
Competitive compensation package with performance-based incentives.
Management Performance Award eligibility

People First, Integrity Always, and Results-Driven.
As we continue to expand through organic growth and strategic acquisitions, we are seeking exceptional leaders who can help scale our business while preserving the local cultures and customer relationships that make our brands successful.
Position Summary
The AVP will serve as the primary coach, mentor, and accountability partner to General Managers throughout the market while ensuring each location operates according to Sila's standards for operational excellence, financial performance, and customer experience.
At Sila Services, we are building the premier residential services platform in the Northeast.
Through a growing family of trusted HVAC, plumbing, and electrical brands, we deliver exceptional service to customers while creating opportunities for employees to grow, lead, and thrive.

Equal Opportunity Employer committed to building a diverse and inclusive workplace where employees can grow, succeed, and make a meaningful impact.

This listing is sourced directly from Sila's careers page and normalized into a canonical job model.