Index Exchange

Associate Solutions Consultant

New York, USA

Sponsorship not specified$80k-$100kDetected 34 days ago

JavaScriptSQLData VisualizationConfluenceSalesforceAccount ManagementCustomer SupportCommunicationAdaptability

About the role

With our radically transparent business practices and dedication to total market efficiency, we're committed to upholding the integrity of the programmatic ecosystem at large.
Index is an exciting and fast-paced place to work.
We're built on our core values and live them each day.

Provide hands-on technical support to small and mid-size publishers in account management, troubleshooting, and account configuration changes.
Use internal tools such as Salesforce ticketing systems to manage tasks, document progress, and keep client cases up-to-date.
Attend Quarterly Business Reviews (QBRs) as requested by the account management team to support client relationships and provide technical insights.
Contribute to internal documentation, capturing learnings and best practices to support the broader team.

Technically Curious: You have an interest in understanding technologies, platforms, coding languages, and the evolving AdTech landscape.
Process-Oriented: You are detail-focused and driven by processes, but you are also willing to identify areas for improvement and propose new approaches.
Organized & Efficient: You are adept at prioritizing tasks, managing your workload, and meeting deadlines consistently.
Collaborative Team Player: You enjoy working in a team environment, sharing knowledge, and contributing to group success.
Integration Expertise: Assist in onboarding new publishers, ensuring successful integration and optimization using Index's publisher journey workflow.

Ability to read and write basic SQL queries.
Basic knowledge of JavaScript for troubleshooting or light coding.
The total compensation package may vary depending on non-discriminatory factors such as job-related knowledge, skills, and experience.
Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.
All hiring decisions involve human review.
Vacancy Status: This posting is for an existing vacancy.

The base salary range for this role is $80,000 to $100,000.
The total compensation package may vary depending on non-discriminatory factors such as job-related knowledge, skills, and experience.

We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status.

As such, we are committed to equal employment opportunities.
As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be.

If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you.

We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status

This listing is sourced directly from Index Exchange's careers page and normalized into a canonical job model.