Sotheby's
Seller Operations Manager
New York, United States
Sponsorship not specified$70k-$75kDetected 23 days ago
Project ManagementSalesExcelSAPOperations ManagementLogisticsPerformance ManagementCorporate LawLeadershipCommunicationCollaborationProblem SolvingOrganizational Skills
About the role
- The Seller Operations Manager is responsible for core management, people and transformation priorities as well as maintaining oversight of the pre-sale responsibilities for their team.
Responsibilities
- Directly manage a group of Pre-Sale Coordinators and provide day-to-day support and guidance
- Recruit, train, coach, and develop a high-performing team of Pre-Sale Coordinators
- Set clear performance expectations, provide regular feedback, and manage performance outcomes
- Maintain a team budget and tracker
- Pre-Sale Execution & Specialist Department Support
- Act as a senior escalation point, resolving matters through to completion. Collaborate with specialist department stakeholders on issue resolution
- Manage compliance, risk, and escalations appropriately
- Oversee and support Coordinators with entering complex consignment terms correctly into SAP (graduated VC, Share, Guarantees, IBs) and ensure Non-Standard Terms spreadsheet is completed
- Partner closely with Client Experience, Shipping, and Account Receivable to ensure appropriate handoffs are complete following all sales
- Assist with staffing for handcarries, shipping oversees, client viewings, exhibition support.
Requirements
- Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries.
- Bachelor's Degree required, ideally in relevant area of study/interest
- 3-5 years of experience in management, operations, logistics, or related fields
- Proficiency in Excel; experience with SAP or similar systems preferred
Compensation
- Partner with Head of Sales Operations to set goals and perform annual performance reviews
Benefits
- Empathetic, energetic, persistent, and proactive with a flexible, forward-thinking approach
- Ensure adequate Pre-Sale Coordinators coverage for specialist departments (holidays, sick leave) and take on full sale coordination if needed
Visa & Work Authorization
- tion, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other charac
Apply directly at Sotheby's →Create a free account for alerts like thisView Sotheby's immigration profile
This listing is sourced directly from Sotheby's's careers page and normalized into a canonical job model.