Anza Mortgage Insurance Company

Anza Mortgage Insurance Company

Technology Product Manager

Wilmington, NC · Contract

Sponsorship not specifiedDetected 7 days ago
SQLRESTMachine LearningData AnalysisIncident ResponseProduct ManagementProduct StrategyAgileCRMCustomer SupportPostmanAPI TestingResearchCommunicationUnderwriting

About the role

  • We are seeking an experienced Technology Product Manager to serve as both a day-to-day operational practitioner and a structured product contributor across our technology platform.
  • This is a dual-responsibility role with an approximate time allocation of ~50% B2B operations & implementation and ~50% product management & business analysis.
  • In the product management capacity, you will bridge the gap between business needs and the development team.

Responsibilities

  • You will own the product roadmap, translate complex business needs into actionable requirements, and champion the delivery of scalable, compliant, and customer-centric technology solutions for our lender and servicer partners.
  • Production Monitoring & Incident Response Monitor daily B2B transactions - EDI, XML, JSON, flat files, and API payloads - to ensure accuracy, completeness, and timely processing across all active trading partners.
  • Provide Tier 1 and Tier 2 support for production issues, managing the full incident lifecycle from detection through resolution for communication failures, transmission errors, and data anomalies.
  • Maintain clear, timely communication with trading partners and internal stakeholders during active incidents.
  • Validate data integrity using SQL queries against source and target systems to confirm accurate field-level mapping and completeness.
  • Partner Onboarding & Implementation Lead or support the technical onboarding of new trading partners: gathering integration requirements, configuring connections, and coordinating testing through to go-live.
  • Conduct Integration Testing and User Acceptance Testing (UAT) for new partner connections and system enhancements, ensuring seamless go-live transitions.
  • Coordinate with partner technical teams to exchange credentials, validate connectivity, and resolve pre-production issues.
  • Maintain and update onboarding documentation, including technical specifications, communication protocol guides, and partner-specific runbooks in Confluence.
  • Support the build-out of a standardized, repeatable onboarding workflow that reduces manual effort and time-to-market for new integrations.

Requirements

  • Direct experience with MISMO XML/JSON mappings or GSE data delivery files (iLAD, ULDD, UCD).
  • Proficiency with data analysis tools and basic SQL for querying and validating product metrics and data flows.

Nice to have

  • AS2, SFTP, HTTPS, and API-based endpoints.
  • Conduct competitive analysis and market research within the mortgage insurance and broader mortgage technology landscape (LOSs, PPEs, POSs, Servicing Systems and GSE platforms).
  • Identify opportunities to leverage emerging technologies-including AI/ML, automation, and API-first architectures-to enhance our products and B2B integrations.
  • Business-IT Interface & Requirements Management Act as the primary liaison between business units (Underwriting, Risk, Sales, Operations, Customer Service, Compliance) and IT/engineering teams.
  • Author epics, user stories, and acceptance criteria that meet both business objectives and technical feasibility constraints.
  • Minimum Experience 5+ years of product management experience, with preference for FinTech, mortgage technology, or B2B financial services platforms.
  • Preferred Experience 3+ years of direct experience in the mortgage, banking, or insurance industry-with hands-on knowledge of origination and/or servicing operations.
  • Demonstrated experience managing complex, enterprise-grade technology products in a regulated environment.

Skills

  • Debug malformed payloads and schema mismatches, leveraging XML/JSON parsers and Postman or equivalent API testing tools.
  • Ensure all mappings align with the MISMO Logical Data Dictionary (LDD) and applicable GSE data delivery requirements (iLAD, ULDD, UCD).
  • Partner Onboarding &

Compensation

  • Contribute to annual and quarterly planning by articulating technology investment priorities with supporting business cases.

Company info

  • We are an innovative mortgage insurance provider serving mortgage banks, large financial institutions, and mortgage servicers across the nation.
  • As a FinTech-forward organization, we are transforming the mortgage insurance experience through modern integrations, data-driven decisioning, and seamless B2B connectivity with the broader mortgage ecosystem.
  • About the role We are seeking an experienced Technology Product Manager to serve as both a day-to-day operational practitioner and a structured product contributor across our technology platform.
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