Calista Brice

Branch Support Specialist

Anchorage, AK

Sponsorship not specified$25k-$35kDetected 6 days ago

CRMHRPerformance ManagementCustomer SupportCommunicationTime ManagementMentoringAdaptabilityOrganizational SkillsMicrosoft Office

About the role

Regular Pay Range: $25 - $35 per hour Why choose us?
Calista Brice is owned by Calista Corporation, an Alaska Native Corporation (ANC) established under the Alaska Native Claims Settlement Act of 1971.
Our work directly contributes to advancing the social, cultural, and economic welfare of over 35,000 Alaska Natives in the Calista Region.

Work with Territory Sales Managers and customers to develop sales and service leads.
Create and record work orders as necessary.
Create and process rental orders, ensuring proper documentation and equipment availability.
Maintain and update customer records, sales data, and rental history in the Customer Relationship Management (CRM) system.
Maintain yard cleanliness, organization, and overall operational readiness.
Support the rental department by assisting with equipment check-in and check-out, including cleaning units and operating a pressure washer as needed.
Manage dispatch, rental repairs and maintenance of rental equipment fleet.
Manage rental yard activities including equipment sign-out/check in, and yard organization.

High School diploma or GED equivalent required.
One - two years of service writing experience or related field required.
Must be able to pass background check and drug screen.
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Yukon Equipment has a fast-paced, customer-focused environment requiring a high degree of efficient and effective performance.
0-2 years 15 days
3-5 years 23 days
6-9 years 27 days
10-14 years 30 days
15-19 years 33 days

Knowledge of service department operations, equipment rentals, and parts management.
Understanding of rental agreements, work orders, and invoicing processes.
Familiarity with inventory tracking, yard organization, and equipment maintenance procedures.
Understanding of customer service principles and conflict resolution practices.
Excellent time management skills and ability to use time effectively during scheduled shifts.
Ability to be consistently attendant and punctual.
Ability to actively listen and provide high quality customer service.
Ability to learn and understand the Company's Standard Operating Procedures (SOPs).
Ability to be detail oriented and ensure work is completed in an accurate manner.
Ability to think independently, suggest improvements to workflow, and present ideas and information in an efficient manner.
Ability to work a flexible schedule.
Ability to follow and respond to management directions.

We achieve this by providing you with annual performance reviews with recommendations on training to achieve your goals.

Competitive wages and bonus programs - We believe in developing our employees to progressively advance in their careers.
Tuition reimbursement.
Health insurance through the Federal Employee Benefit Program (FEHB) with many plans to choose from with ridiculously low employee premiums.
FSA health care and/or dependent care/HSA with HDHP.
Dental and Vision Insurance.
Company paid Life Insurance, AD&D, LTD.
Voluntary paid Life Insurance and AD&D as well as STD, Accident, Cancer/Critical illness, and Whole Life Insurance.
Paid time off is based on an employee working 2080 regular hours per year [40 hours per week].
10 Regular Holidays, 1 Bonus - Work Anniversary "Floating" Holiday.

sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status

This listing is sourced directly from Calista Brice's careers page and normalized into a canonical job model.