BDO USA Experienced Career Site
Credit to Cash Senior Operations Analyst
San Francisco, CA, United States · Senior
Sponsorship not specifiedDetected 1 day ago
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Job Duties: - Provides billing and contract administration direction and support to client facing professionals and lead analyst - Investigates, identifies root causes and resolves complex set up and billing issues utilizing firm best practices through coordination with client facing professionals, lead analysts and regional finance - Provides resolution for first level issues escalated by the lead analysts or client facing professionals - Trains new and existing staff on the firm's billing and contract administration p...
Responsibilities
- The Credit to Cash Senior Operations Analyst is responsible for monitoring and facilitating issue resolution for the day-to-day activities of the billing and contract administration team, as well assigned regional support.
- The Senior Analyst actively provides input in the development of firm wide billing and contract administration policies and procedures and is responsible for first level coordination with transactional managers and lead analysts.
- Provides billing and contract administration direction and support to client facing professionals and lead analyst
- Investigates, identifies root causes and resolves complex set up and billing issues utilizing firm best practices through coordination with client facing professionals, lead analysts and regional finance
- Provides resolution for first level issues escalated by the lead analysts or client facing professionals
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