Town East Mall

Town East Mall

Product Marketing Manager

San Francisco

Sponsorship not specifiedDetected 30 days ago

About the role

  • Town is hiring our first dedicated Product Marketing Manager.
  • This is a foundational, high-ownership role.
  • The interaction paradigms for AI-native products haven't been invented yet, which means the language for them hasn't either.

Responsibilities

  • Own positioning and messaging. Define how we talk about Town across audiences, surfaces, and personas, distilling complex AI capabilities into clear, human narratives.
  • Lead product launches. Own go-to-market end to end for new features and surfaces (agents, routines, integrations, team features), from naming and messaging to announcement, docs, and in-product moments.
  • Build the story engine. Partner with the founding marketer and content to bring Town to life through customer stories, demos, landing pages, blog posts, and launch moments.
  • Drive adoption and activation. Work with product and growth to sharpen onboarding and the path to "aha," so new users understand and feel the value fast.
  • Own the competitive and market narrative. Track a fast-moving AI assistant landscape and arm the team with sharp, differentiated positioning.
  • Are energized by ambiguity and a fast pace, and would rather build the playbook than inherit one.

This listing is sourced directly from Town East Mall's careers page and normalized into a canonical job model.