Finastra

Finastra

Training Specialist

Atlanta

Sponsorship not specifiedDetected 30 days ago
CRMCommunicationMicrosoft Office

About the role

  • Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking.
  • The Trainer/Business Consultant will conduct client training and consulting engagements for our Lending Services product suite.
  • This role is responsible for delivering comprehensive training on both administrative configuration and end-user functionality, ensuring clients are equipped to maximize the value of our solutions in their operational environments.

Responsibilities

  • Collaborate closely with clients to understand their business needs and tailor training accordingly.
  • Provide consultative support to help clients optimize product usage and integrate solutions into their existing processes.
  • Develop and maintain training materials, user guides, and documentation.
  • Assist in onboarding new clients and support change management initiatives.
  • At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together.
  • We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Requirements

  • Proven experience in training, consulting, or implementation within financial services or lending environments.
  • Strong understanding of lending operations, workflows, and compliance requirements.
  • Excellent communication and presentation skills, with the ability to translate technical concepts into practical applications.
  • Experience with software configuration and user support.
  • Ability to build rapport and trust with clients and internal stakeholders.
  • Willingness to travel as needed for client engagements.
  • We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:
  • Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
  • Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
  • Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
  • ESG: Benefit from paid time off for volunteering and donation matching.
  • DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

Nice to have

  • Proficiency in Microsoft Office Suite
  • familiarity with CRM or LMS platforms is a plus.

Skills

  • Access online learning and accredited courses through our Skills & Career Navigator tool.

Benefits

  • Benefit from paid time off for volunteering and donation matching.
  • Enjoy unlimited vacation, based on your location and business priorities.
  • Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
  • Specific benefits may vary by location.

Company info

  • At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services.
  • Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all.
  • Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.
  • Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
  • Be unique, be exceptional, and help us make a difference at Finastra!

This listing is sourced directly from Finastra's careers page and normalized into a canonical job model.