Finastra
Training Specialist
Atlanta
Sponsorship not specifiedDetected 30 days ago
CRMCommunicationMicrosoft Office
About the role
- Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking.
- The Trainer/Business Consultant will conduct client training and consulting engagements for our Lending Services product suite.
- This role is responsible for delivering comprehensive training on both administrative configuration and end-user functionality, ensuring clients are equipped to maximize the value of our solutions in their operational environments.
Responsibilities
- Collaborate closely with clients to understand their business needs and tailor training accordingly.
- Provide consultative support to help clients optimize product usage and integrate solutions into their existing processes.
- Develop and maintain training materials, user guides, and documentation.
- Assist in onboarding new clients and support change management initiatives.
- At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together.
- We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Requirements
- Proven experience in training, consulting, or implementation within financial services or lending environments.
- Strong understanding of lending operations, workflows, and compliance requirements.
- Excellent communication and presentation skills, with the ability to translate technical concepts into practical applications.
- Experience with software configuration and user support.
- Ability to build rapport and trust with clients and internal stakeholders.
- Willingness to travel as needed for client engagements.
- We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:
- Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
- Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
- Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
- ESG: Benefit from paid time off for volunteering and donation matching.
- DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
Nice to have
- Proficiency in Microsoft Office Suite
- familiarity with CRM or LMS platforms is a plus.
Skills
- Access online learning and accredited courses through our Skills & Career Navigator tool.
Benefits
- Benefit from paid time off for volunteering and donation matching.
- Enjoy unlimited vacation, based on your location and business priorities.
- Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
- Specific benefits may vary by location.
Company info
- At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services.
- Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all.
- Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.
- Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
- Be unique, be exceptional, and help us make a difference at Finastra!
Apply directly at Finastra →Create a free account for alerts like thisView Finastra immigration profile
This listing is sourced directly from Finastra's careers page and normalized into a canonical job model.