AI Acquisition

AI Acquisition

Senior Client Retention Specialist

United States · Senior · Full-time

Sponsorship not specifiedDetected 59 days ago
NegotiationProcess ImprovementCustomer SuccessLeadershipCommunicationProblem Solving

About the role

  • The ones where trust is fragile, stakes are high, and the wrong move costs more than a contract - it costs the relationship.
  • It is a senior commercial seat for someone who can walk into a difficult conversation, diagnose what's actually broken, and turn a client who is ready to walk into one who stays, re-engages, and expands.
  • In the early weeks you will be close to the ground - learning the client base, understanding the patterns, and making sure nothing falls through.

Responsibilities

  • The Seat You own the most commercially sensitive client relationships in the business.
  • This is not a support role.
  • The retention outcomes you drive from it are the job.
  • You own the cases.
  • You own the outcomes.

This listing is sourced directly from AI Acquisition's careers page and normalized into a canonical job model.