Diligent Robotics
Hardware R&D Tech Lead
Austin, Texas, United States · Senior · Full-time
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About the role
- Diligent Robotics deploys Moxi, a mobile service robot, in hospitals across the US.
- The operating fleet is growing from about 70 robots today to about 200 by the end of 2027, mostly next-generation Moxi units at new hospital sites.
Responsibilities
- Lead and develop the team
- Build a culture of ownership: confirm work is done, close every loop, and hand off in writing.
- Track workload across provisioning, builds, QC, refurbishment and parts shipping, and spot capacity gaps before they cause delays.
- Own the team's charter and intake for requests from field service, engineering and manufacturing.
Requirements
- 2+ years leading technicians directly, including hiring, coaching and managing performance.
- Familiarity with MaintainX or a similar maintenance management system (CMMS).
- Experience with lithium battery systems and charging, LiFePO4 in particular.
- 5+ years of hands-on work with electromechanical or robotics hardware, such as building, repairing, testing or field service.
- Strong electrical troubleshooting on low-voltage DC systems, batteries, chargers and wiring harnesses, using a multimeter and reading schematics.
- Experience running a test, QC or build process with written procedures and recorded results.
- Clear, direct written and verbal communication with technicians, engineers and leadership.
- Able to balance competing priorities and say what will slip and why.
- What Makes You Stand Out
- Experience working with contract manufacturers on builds, quality issues and returns.
- Background with mobile robots, AMRs or other autonomous machines.
- Lean or 5S shop practices, or experience in a regulated environment such as healthcare.
- Working conditions
Benefits
- Plan coverage for time off, on-call rotations and build surges.
Company info
- 95% overall monthly robot uptime, timely delivery of assigned objectives, and continuous improvement mindset for all systems and processes.
This listing is sourced directly from Diligent Robotics's careers page and normalized into a canonical job model.