Mindfulhealthsolutions

Patient Care Technician - Castro

San Francisco, CA · Full-time

Sponsorship not specifiedDetected 23 days ago

ComplianceExcelCustomer SupportHIPAAEHR/EMRPatient CareFDA RegulatoryCommunicationMicrosoft Office

About the role

Working in a high-volume medical office, the Patient Care Technician provides friendly customer service while administering interventional mental health treatments that can include Transcranial Magnetic Stimulation (TMS), Esketamine and IV Ketamine therapies.
In addition, Patient Care Technicians are responsible for contributing to all administrative aspects of the practice, including but not limited to scheduling, insurance verification, collections management and patient check in/check out.
Hands-on patient care with no exposure to needles or blood.

Maintain accurate schedules, patient demographics, and insurance information.
Manage multiple phone lines and respond to email inquiries from current and prospective patients promptly.
Qualifications Deliver exceptional customer service to prospective patients, ensuring a superior experience.
Foster excellent communication and collaborate effectively within a team environment.
Engage professionally with current and potential patients, clinic staff, physicians, and support departments.
Our clinics are designed to provide patients, practitioners, and employees with a modern, relaxed, and people-centered experience.

Proficiency in Microsoft Word and Excel, coupled with robust computer and data entry skills, is mandatory.
Preferably hold an Associate's or Bachelor's degree

$25.00 to $26.50 per hour.
This information reflects the anticipated base salary range for this position based on current national data.
Minimums and maximums may vary based on location.
Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.
The employee may be eligible for bonuses and other forms of compensation.

Mindful Health Solutions is a leading outpatient psychiatry group dedicated to helping patients heal and thrive.
We are transforming outpatient mental healthcare by providing advanced, evidence-based interventional treatments, including Transcranial Magnetic Stimulation (TMS), Esketamine therapy, and IV Ketamine Infusion Therapy.
Guided by nationally recognized clinical experts, we offer compassionate, comprehensive mental healthcare.
Provide compassionate patient care, building trust and rapport, especially with patients facing mental health challenges like depression and anxiety.

This listing is sourced directly from Mindfulhealthsolutions's careers page and normalized into a canonical job model.