annieaesthetic
Medspa Front Desk Associate
San Francisco, California
Sponsorship not specifiedDetected 14 days ago
Customer SupportCommunicationCollaborationProblem Solving
About the role
- We are seeking a highly enthusiastic and patient-focused Front Desk Associate who thrives in a fast-paced, luxury aesthetic environment.
- The ideal candidate is warm, welcoming, and passionate about creating an exceptional patient experience from the moment a guest walks through the door.
- This individual is a true team player who brings positive energy to the clinic, values collaboration, and takes pride in helping patients feel comfortable, cared for, and at home.
Responsibilities
- Create a warm, polished first impression by greeting and welcoming every client in a professional, attentive, and friendly manner.
- Deliver a high-touch, luxury experience ensuring every client feels cared for, comfortable, and valued from arrival through departure.
- Manage client check-ins and check-outs while maintaining a calm, organized, and welcoming front desk environment.
- Maintain accurate patient records and ensure all necessary paperwork is completed.
- Answer and direct phone calls, respond to email inquiries, and manage patient flow efficiently.
Requirements
- Knowledge of medical aesthetics and skincare is highly desired.
- Availability
- Flexible schedule with the ability to work some Saturdays.
Nice to have
- Perform opening and closing duties, as required, for the MedSpa.
- Ensure lounge areas are tidy and welcoming for clients.
- 2-3 years (preferred) in a customer-facing, hospitality role
- Exceptional customer service and communication skills.
- Ability to multitask and stay organized in a fast-paced, team-oriented environment.
- Reliable, punctual, and proactive with strong problem-solving skills.
- Tech-savvy with proficiency in email, scheduling software, and mobile devices.
- Experience with Zenoti software is a plus.
Benefits
- Serenity Aesthetics & Wellness is a premier medical spa in the San Francisco Bay Area.
- We are dedicated to delivering exceptional medical aesthetic services while creating a welcoming and luxurious experience for our clients.
Apply directly at annieaesthetic →Create a free account for alerts like thisView annieaesthetic immigration profile
This listing is sourced directly from annieaesthetic's careers page and normalized into a canonical job model.