Flexport
Senior Operations Manager
Dallas, Texas, United States · Senior
Sponsorship not specifiedDetected 12 days ago
ComplianceBudgetingSupply ChainLogisticsProcess ImprovementProcurementInventory ManagementCustomer SupportLeadershipCommunicationCollaborationProblem SolvingMentoringWarehouse Management System
About the role
- We are seeking a highly skilled and experienced Sr.
- Operations Manager to oversee the operations of our fulfillment center in Dallas, Texas.
- Operations Manager, you will be responsible for managing a team of 300+ associates and ensuring efficient and effective functioning of the facility.
Responsibilities
- Manage and develop a high-performing team of 300+ associates, including hiring, training, coaching, and performance management.
- Lead a team of 10 salaried employees, including department managers and supervisors, ensuring their success and alignment with organizational goals
- Develop and manage the fulfillment center's budget, ensuring financial objectives are met while maintaining operational excellence.
- Identify opportunities to optimize costs, reduce waste, and improve overall operational efficiency without compromising quality or service levels.
- Implement cost control measures and monitor expenses, ensuring adherence to budgetary guidelines.
- Develop and implement operational strategies to optimize productivity, quality, and customer satisfaction.
- Continuously monitor key performance indicators (KPIs) and operational metrics to drive continuous improvement and achieve operational targets.
- Demonstrated success in managing and developing large teams of both hourly and salaried employees.
Requirements
- Proficiency in analyzing data, metrics, and KPIs to drive performance improvements.
Nice to have
- Bachelor's degree in business administration, logistics, supply chain management, or a related field (advanced degree preferred).
Benefits
- Foster a culture of safety, ensuring compliance with all applicable health and safety regulations and implementing measures to minimize workplace accidents and injuries.
Company info
- Oversee the day-to-day operations of the fulfillment center, ensuring efficient and accurate processing of orders, inventory management, and shipping for both D2C and B2B customers.
- At Flexport, we believe global trade can move the human race forward.
- That's why it's our mission to make global commerce so easy there will be more of it.
- We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people.
- We are proud to have the support of the best investors in the game who believe in our mission, solutions and people.
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