Flexport

Flexport

Senior Operations Manager

Dallas, Texas, United States · Senior

Sponsorship not specifiedDetected 12 days ago
ComplianceBudgetingSupply ChainLogisticsProcess ImprovementProcurementInventory ManagementCustomer SupportLeadershipCommunicationCollaborationProblem SolvingMentoringWarehouse Management System

About the role

  • We are seeking a highly skilled and experienced Sr.
  • Operations Manager to oversee the operations of our fulfillment center in Dallas, Texas.
  • Operations Manager, you will be responsible for managing a team of 300+ associates and ensuring efficient and effective functioning of the facility.

Responsibilities

  • Manage and develop a high-performing team of 300+ associates, including hiring, training, coaching, and performance management.
  • Lead a team of 10 salaried employees, including department managers and supervisors, ensuring their success and alignment with organizational goals
  • Develop and manage the fulfillment center's budget, ensuring financial objectives are met while maintaining operational excellence.
  • Identify opportunities to optimize costs, reduce waste, and improve overall operational efficiency without compromising quality or service levels.
  • Implement cost control measures and monitor expenses, ensuring adherence to budgetary guidelines.
  • Develop and implement operational strategies to optimize productivity, quality, and customer satisfaction.
  • Continuously monitor key performance indicators (KPIs) and operational metrics to drive continuous improvement and achieve operational targets.
  • Demonstrated success in managing and developing large teams of both hourly and salaried employees.

Requirements

  • Proficiency in analyzing data, metrics, and KPIs to drive performance improvements.

Nice to have

  • Bachelor's degree in business administration, logistics, supply chain management, or a related field (advanced degree preferred).

Benefits

  • Foster a culture of safety, ensuring compliance with all applicable health and safety regulations and implementing measures to minimize workplace accidents and injuries.

Company info

  • Oversee the day-to-day operations of the fulfillment center, ensuring efficient and accurate processing of orders, inventory management, and shipping for both D2C and B2B customers.
  • At Flexport, we believe global trade can move the human race forward.
  • That's why it's our mission to make global commerce so easy there will be more of it.
  • We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people.
  • We are proud to have the support of the best investors in the game who believe in our mission, solutions and people.

This listing is sourced directly from Flexport's careers page and normalized into a canonical job model.