La Palmera

Store Manager - Roosevelt Field

Garden City, New York, United States

Sponsorship not specifiedDetected 5 days ago

ExcelPerformance ManagementCustomer SupportLeadershipCommunicationCollaborationCritical ThinkingTime ManagementMentoringAdaptability

About the role

These are more than just buzzwords to you - they're a way of life.
But you know that there's more to it than just the numbers - it's also about creating an environment that fosters a strong customer experience, staff experience, and operational excellence.
Roosevelt Field Pay $72,500 - $72,500 USD Best of luck on your job search, and don't forget to follow us to learn more!

Responsibilities

Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs, and makes their day.
Driving Sales: demonstrate strong business acumen and understanding of your metrics and reports by developing and executing business plans that align with the American business strategy to achieve both short- and long-term goals that improve KPIs and achieve sales goals.
Engagement and Performance: balances analysis, experience, and perspective when making decisions about performance concerns and creates action plans to improve staff engagement, demonstrating empathy and considering personal situations/struggles when approaching performance concerns.
using inventory reporting tools, create and execute action plans to manage orders, inventory and waste, within your allocated budget.
Visuals and Merchandising: Create and execute merchandising plans to improve KPIs and train and manage your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
Training and developing your management team
Training and developing your team on brand, product, and service
collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs, and makes their day.
Create and execute merchandising plans to improve KPIs and train and manage your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
And as you lead your team to greatness, you'll be constantly assessing your own performance and seeking feedback, resources, and opportunities to grow and develop.

Requirements

3-5 years managing in a retail environment.
Knowledge and interest in skincare, natural beauty, and ethical business
Experience with consultation-based customer service models
Proficient in excel, Microsoft suit, and adaptable to other systems as required.
Experience in cross cultural collaboration and DEIB or social justice training
Required:
Strong HR skills in hiring, scheduling, training, conflict resolution and performance management
Excellent listening and communication skills
Excellent analytical, critical thinking and troubleshooting skills.
Excellent organization and time management skills
Strong customer service, supervisory and sales skills
Ability to work flexible hours to meet the needs of the shop including holidays, evenings, and weekends.
Preferred:
Ability to develop and train staff through positive coaching and feedback.
Strong record of accomplishment of developing retail staff careers.

Compensation

Roosevelt Field Pay $72,500 - $72,500 USD Best of luck on your job search, and don't forget to follow us to learn more!

Benefits

An unconventional retail structure to support your entrepreneurial spirit

Company info

Position: Store Manager
Interview Plan
Ever wondered what it's like behind the bubbles? #lushcareers
Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers' bathtubs and showers a little more magical through our retail shops across Canada and the US.
We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference.
educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.

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This listing is sourced directly from La Palmera's careers page and normalized into a canonical job model.