Theorchard

Manager, Performance & Insights - The Orchard

New York

Sponsorship not specified$85k-$90kDetected 6 days ago

SQLData AnalysisData VisualizationExcelCadenceSignal ProcessingLeadershipCommunication

About the role

About The Orchard The Orchard is a leading global music distributor and Artist & Label services company operating in 50+ markets worldwide.
The Orchard's comprehensive artist & label services offerings include marketing, sync licensing, premium video services, transparent data analysis, advertising, rights management, radio promotion, D2C, and more.

Lead the execution of performance reporting across Digital Operations, Rights Management, and Content Integrity, ensuring accuracy, consistency, and scalability
Develop and manage standardized KPI and SLA reporting, providing consistent visibility into operational performance and client support metrics
Manage recurring performance reporting and review cadence (weekly/monthly reviews), enabling cross-team visibility, alignment, and accountability
Partner with team leads to contextualize performance trends and support follow-up tracking on key issues
Deliver both standardized and ad hoc reporting, balancing structured performance reporting with responsive analytical support to meet evolving business needs
Build and maintain dashboards and data visualizations (e.g. Looker, Sigma) to enable effective self-service where appropriate
Maintain documentation of KPIs, definitions, and reporting processes to reinforce standardization across teams

3+ years of experience in performance analytics, business operations, or data-driven operational roles
Strong understanding of KPI development, SLA tracking, and performance reporting
Advanced proficiency in Excel and data visualization tools (e.g. Looker, Sigma)
strong SQL proficiency required for data extraction and analysis
Proven ability to synthesize complex data into clear, actionable insights for non-technical stakeholders
Strong communication skills with the ability to present findings in a clear and structured way
Experience working cross-functionally and supporting multiple stakeholder groups
Proficiency in Google, Apple, and Microsoft applications
Experience supporting operational reporting in a centralized or multi-team environment
Experience working with a record label, distributor, and/or digital service content management systems (e.g. iTunes Connect, YouTube CMS, Spotify for Music Providers)

Knowledge of music metadata, digital distribution, or DSP ecosystems is preferred

About The Orchard
The Orchard is a leading global music distributor and Artist & Label services company operating in 50+ markets worldwide.
The Orchard empowers creators and businesses to grow and adapt in the dynamic global music industry.
The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.

The anticipated annual base salary does not include any other compensation components or other benefits that an individual may be eligible for.

Aggregate and analyze data across teams to create a unified view of operational health, identifying key trends, risks, and anomalies

identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, s

This listing is sourced directly from Theorchard's careers page and normalized into a canonical job model.