NewRez
Supervisor - Bankruptcy
AZ - Tempe - 2116 E Achieve Way · Contract
Sponsorship not specifiedDetected 6 days ago
Process ImprovementResearchCommunicationMentoringOrganizational Skills
About the role
- We believe that when our people thrive, homeowners thrive - and that's why we invest in your growth, wellbeing, and ability to make an impact.
- We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
- Management reserves the right to modify, add or remove duties and request other duties, as necessary.
Responsibilities
- The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
- Through Newrez NOW, our Corporate Social Responsibility program, you'll have opportunities to give back, lead, and make a difference.
Requirements
- All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator.
Nice to have
- Supervise a staff of multiple Bankruptcy Case Managers.
- Training of new hires on all systems of record, investor guidelines and industry standards.
- Training of team on new processes as implemented.
- Act as the Bankruptcy point of contact for other departments within the Company as well as attorney firms on escalated issues.
- Track and analyze departmental data and report on the activities of the team.
- Assist with attorney billing and invoice approval.
- Accept special tasks as necessary and assume responsibility for successfully achieving objectives.
- Must be able to make business decisions based on likelihood of recovery versus liability risks.
Compensation
- All aspects of personnel management including coaching and annual reviews.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account with employer contribution
- 401(k) Retirement plan with employer match
- Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
- Tuition & Certification reimbursement
- We offer benefits, programs, and perks that support you in every aspect of your life.
- 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
- your career, your community, your wellbeing, and your future.
- Our total rewards package is designed to support your whole self.
Company info
- At Newrez, we bring big thinkers and caring doers together to make home happen. We're a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that's why we invest in your growth, wellbeing, and ability to make an impact.
- Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
- Primary Function
- The Supervisor Bankruptcy will oversee a team of Bankruptcy Case Managers and ensure that the team is performing efficiently with respect to processes, procedures, timelines, and other metrics, and also be responsible for all aspects of training and personnel management for the team.
- At Newrez, we bring big thinkers and caring doers together to make home happen.
- We're a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other.
- Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication.
- Principal Duties
- Develop and maintain up to date policies and procedures.
- Identify areas for process improvement and help implement new processes, as necessary.
Equal opportunity
- We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.
- Different makes us better.
- CA Notice at Collection
This listing is sourced directly from NewRez's careers page and normalized into a canonical job model.