Allwebleads
Contact Center Representative - Work From Home
Houston, Texas · Part-time
Sponsorship not specifiedDetected 42 days ago
Outbound SalesCommunicationCollaborationMentoring
About the role
- In the heart of AWL, we have our amazing Contact Center Team who helps connect consumers looking for insurance products with licensed insurance agents who can meet their insurance needs and it's all done in real time!
- You will experience back-to-back calls, with calls averaging 3 minutes long.
- Advancement opportunities throughout all of AWL are available based on high levels of performance and maintaining good attendance.
Responsibilities
- Updated personal laptop or PC, able to support Microsoft Office and Teams downloads (AWL provides login credentials).
- Candidates who do not meet these requirements may be unable to successfully complete training and maintain employment. https://awl.com/careers/training-reqs/
- You must maintain a quiet background. Background noise is never acceptable on calls.
Requirements
- There is NO insurance license required because you are not selling!
- A personal computer with a webcam to complete the first two days of training will be required.
- Ethernet Connection (must be Cat 6 Ethernet cable)
Skills
- Comfortable defusing escalated situations, remaining courteous and patient.
- Competent computer skills.
- Receptive to coaching.
- Strong written communication skills. Competent in spelling, grammar, and punctuation.
- Multi-tasker.
- Punctual and dependable.
Company info
- Excited about the opportunity to set and achieve goals, contribute ideas, and be part of a supportive team.
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This listing is sourced directly from Allwebleads's careers page and normalized into a canonical job model.