zaimler

zaimler

Customer Success Manager ($130-160K + Equity) at Plain

San Jose

Sponsorship not specifiedDetected 101 days ago
Product StrategyCustomer SuccessCustomer Support

About the role

  • She will pick the best candidates from Jack's network.
  • The next step is to speak to Jack https://jackandjill.ai/jack/job-listing?utm_source=job_listing&utm_medium=job_board&utm_campaign=ef80a4c6-7769-4f4e-a297-08043d321e31.
  • I'm Jack, an AI Career Agent that gets to know you on a quick call, learning what you're great at and what you want from your career.

Responsibilities

  • Manage the full post-sales lifecycle including renewals, expansions, and uncovering new use cases in partnership with the sales and product teams.
  • Exceptional product intuition with the ability to translate technical customer feedback into actionable insights for engineering and design teams.
  • Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.

Requirements

  • The ideal candidate:

Nice to have

  • 2-3 years of experience in Customer Success or post-sales at an early-stage B2B SaaS company, ideally within a product-led growth environment.

Benefits

  • Customer Success Manager ($130-160K + Equity) at Plain - VC-backed customer support platform

Company info

  • Plain - $24M+ Series A platform for technical teams backed by Index Ventures and Battery Ventures.
  • Lead end-to-end onboarding for high-value technical customers, gathering sales context and building deep relationships to drive early product adoption.
  • This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.

This listing is sourced directly from zaimler's careers page and normalized into a canonical job model.