BP
System Support Technician (Remote environment)
US: Non-Office TN · Contract
Sponsorship not specified$10k-$40kDetected 2 days ago
PowerShellAzureCybersecurityAccessibilityJiraExcelCustomer SupportCommunicationCollaborationProblem SolvingCritical ThinkingTime ManagementOrganizational SkillsMicrosoft OfficeCompTIA
About the role
- You will play a critical role in ensuring systems are deployed ready for installation and production ready.
- This role is responsible for troubleshooting issues, maintaining IT equipment, and delivering exceptional customer service in a fast-paced, remote environment.
- This role focuses on supporting imaging and break fix of both new and existing PCs, laptops, printers and other misc devices in use at the Sites.
Responsibilities
- Staging, deploying, asset management and daily break-fix support of PCs and Laptops.
- Ability to provide operating system support, various business applications used in day-to-day site business environment.
- Ability to troubleshoot and coordinate vendors to maintain low-voltage cabling (data, voice, and IT infrastructure)
- Ability to validate requirements and ensure alignment with business expectations
- Knowledge of building Images and scripting is desired
- Ability to manage multiple priorities in a fast-paced environment
- Ability to develop and write technical documentation
Requirements
- If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy.
- Associate Degree or bachelor's degree in information technology, Computer Science, or related field (or equivalent experience)
- Requires 6-8 years of experience supporting complex end user technologies.
- Experience with Retail, C-store, Fueling and Restaurant POS systems and environments
- Experience with ticketing systems (ServiceNow, Jira, etc.)
Skills
- Legal Disclaimer:
Compensation
- $10k-$40k
Benefits
- Continuous learning mindset
This listing is sourced directly from BP's careers page and normalized into a canonical job model.