Stedi
Customer Success Engineer
Remote in the USA
Sponsorship not specified$120k-$200kDetected 87 days ago
RESTAgentic AICustomer SuccessCustomer SupportCommunication
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odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Our clearinghouse product and customer-first approach have set us apart.
- Stedi was ranked by Ramp https://ramp.com/data/top-saas-vendors-on-ramp-march-2026 as one of the fastest-growing SaaS vendors.
- To see what we ship, watch the 2026 Stedi Keynote https://www.youtube.com/watch?v=MxyCUNAr9Y8.
Responsibilities
- All official communication about roles at Stedi will only come from an @stedi.com http://stedi.com email address, or from our official identification verification partner, Persona, @frompersona.com http://frompersona.com.
- Developers and AI agents build their own interface on top of it.
Requirements
- You are technical.
- You have a product mindset.
- You are able to intuitively understand product gaps and are able to articulate those to the engineering and product teams, and ensure those requirements satisfy the customer's needs.
- You are exceptional at staying on top of many open threads simultaneously.
- You are hyper-responsive, organized, and thorough.
- You have deep customer empathy.
- You can quickly understand a customer's needs while also having the ability to get into the weeds on technical areas of a product to ensure they're getting the most value.
- You are resourceful, self-motivating, self-disciplined, and don't wait to be told what to do.
Nice to have
- You have subject matter expertise in revenue cycle management or are excited to learn.
Compensation
- The annual compensation range for this role is $120,000-$200,000.
- For roles with a variable component, the range provided is the role's On Target Earnings ("OTE") range, which means that the range is inclusive of the sales commissions or bonus target and annual base salary.
Benefits
- By offering modern, AI-ready APIs alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions.
- Bonus points if you have experience working at an RCM company and understand the full cycle of how healthcare technology companies run eligibility checks, submit claims, check claim status, and reconcile ERAs.
- Utilize data to improve our ability to proactively anticipate customer needs, track overall customer health, and improve retention.
Company info
- Headless means every part of our product is accessible via API.
- WHAT WE ARE LOOKING FOR We're growing our Customer Success Engineering team.
- The work moves fast, spans a lot of surface area, and has a real impact - on our customers, our revenue, and our roadmap.
- Support new customers from proof-of-concept through production to ensure they have everything they need to process production claims and eligibility checks as quickly as possible.
- Collaborate with customers via dedicated Slack channels.
- Triage requests from customers who need help utilizing our products or understanding payer responses to claims, remittances, and eligibility checks.
- Contribute to external documentation and internal runbooks to ensure we are building up a knowledge base of frequently asked questions with the goal of enabling self-service customer adoption.
- At Stedi, we're looking for people who are deeply curious and aligned to our ways of working.
- Our median response time to customers during business hours is 3.4 minutes.
This listing is sourced directly from Stedi's careers page and normalized into a canonical job model.