Nexamp

Junior Control Room Operator

Lawrence, MA · Junior · Full-time

Sponsorship not specifiedDetected 21 days ago

ExcelCommunicationCollaborationMicrosoft Office

About the role

Are you passionate about improving our environment for this generation and those to follow?
Be on the team that's changing the world.
In this role, you will be responsible for the real-time monitoring and basic remote operations of Nexamp's fleet of distributed solar and battery energy storage assets to ensure safe, reliable and optimized performance 365 days a year.

Manage and triage the operations email inbox, including alarms, site notifications, and vendor communications, routing and escalating messages based on SOPs and operational priorities.
Maintain accurate logs and records of outages, events, and resolutions in Nexamp's monitoring and fleet management tools to support reporting, root cause analysis, and continuous improvement.
Continuously seek to optimize monitoring practices, alarm configurations, and SOPs in collaboration with team members to enhance safety, responsiveness, and asset performance.
Maintains detailed records that support root cause analysis and process improvements.
Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.

Occasionally will be required to work OT to support the needs of the Nexamp Operations Center

0-2 years of related experience in a technical, operations, control room, utility, or similar environment.
Basic knowledge of electricity/electrical terms (voltage, current, power, energy) a plus
Ability to work 40 hours per week including weekends and holidays
Ability to understand and follow Standard Operating Procedures (SOPs)
Responds to alarms and events with a solution-oriented, service-first mindset, prioritizing safety, uptime, and contractual obligations.
Escalates issues appropriately and provides accurate, timely updates to stakeholders.
Comfortable working through repetitive tasks with great attention to detail
Computer knowledge and competency with Microsoft Office tools including Word and Excel

The reasonably estimated salary for this role at Nexamp ranges from $24/hour - $30/hour.
In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans).
Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location.
Nexamp's People team manages all aspects of recruitment and hiring within our organization.
We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes.
Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position.

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers!
High school diploma, prefer some post high school education, vocational or tech school.
Additionally, you may be eligible to participate in the Company's stock option plan.

Communicate clearly and professionally with customers, utilities, equipment manufacturers, field technicians, and internal Nexamp teams via phone, email, and ticketing/monitoring platforms to coordinate safe and efficient issue resolution.
Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all.
We are committed to providing a work environment free from discrimination.

This listing is sourced directly from Nexamp's careers page and normalized into a canonical job model.