Lifeworks

Lifeworks

End User Engagement Specialist – Wellbeing Benefits

Montreal, Quebec, Canada

Sponsorship not specifiedDetected 12 days ago
Data AnalysisRecruitingHRHRISLeadershipCommunicationOrganizational Skills

About the role

  • TELUS Health is empowering every person to live their healthiest life.
  • As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
  • The End User Engagement Specialist will serve as an embedded wellbeing advocate within assigned TELUS Health client organizations.

Responsibilities

  • Design and implement multi-channel engagement campaigns (in-person, virtual, digital, print) that meet employees where they are.

Requirements

  • Proficiency in both languages is required.
  • Experience with engagement metrics and data analysis to inform strategy.
  • Self-starter with ability to work autonomously in a fast-paced environment

Nice to have

  • Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.)
  • We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good.
  • TELUS is proud to foster an inclusive culture that embraces diversity.

Benefits

  • Develop deep understanding of each client's culture, demographics, pain points, and unique wellbeing needs.
  • Build and maintain strong relationships with key stakeholders including HR leadership, benefits administrators, managers, and employee resource groups.
  • Drive awareness and understanding of Employee Assistance Programs (EAP) and other TELUS Health wellbeing benefits through creative, engaging outreach strategies.
  • Develop and execute tailored engagement plans for each client that align with their objectives and maximize benefit utilization.
  • If required by client, plan and execute client-specific events such as wellbeing fairs, mental health awareness campaigns, and new hire orientations.
  • Collaborate with client HR teams to integrate wellbeing messaging into existing communications and touchpoints.

This listing is sourced directly from Lifeworks's careers page and normalized into a canonical job model.