Lifeworks
End User Engagement Specialist – Wellbeing Benefits
Montreal, Quebec, Canada
Sponsorship not specifiedDetected 12 days ago
Data AnalysisRecruitingHRHRISLeadershipCommunicationOrganizational Skills
About the role
- TELUS Health is empowering every person to live their healthiest life.
- As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
- The End User Engagement Specialist will serve as an embedded wellbeing advocate within assigned TELUS Health client organizations.
Responsibilities
- Design and implement multi-channel engagement campaigns (in-person, virtual, digital, print) that meet employees where they are.
Requirements
- Proficiency in both languages is required.
- Experience with engagement metrics and data analysis to inform strategy.
- Self-starter with ability to work autonomously in a fast-paced environment
Nice to have
- Advanced knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.)
- We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good.
- TELUS is proud to foster an inclusive culture that embraces diversity.
Benefits
- Develop deep understanding of each client's culture, demographics, pain points, and unique wellbeing needs.
- Build and maintain strong relationships with key stakeholders including HR leadership, benefits administrators, managers, and employee resource groups.
- Drive awareness and understanding of Employee Assistance Programs (EAP) and other TELUS Health wellbeing benefits through creative, engaging outreach strategies.
- Develop and execute tailored engagement plans for each client that align with their objectives and maximize benefit utilization.
- If required by client, plan and execute client-specific events such as wellbeing fairs, mental health awareness campaigns, and new hire orientations.
- Collaborate with client HR teams to integrate wellbeing messaging into existing communications and touchpoints.
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This listing is sourced directly from Lifeworks's careers page and normalized into a canonical job model.