Microsoft

Services Customer Operations Manager

United States, Nevada, Reno

Sponsorship not specified$78k-$154kDetected 11 hours ago

SalesProcess ImprovementCustomer SupportLeadershipCollaboration

About the role

We make doing business with Microsoft easy.
This is an individual contributor role embedded in seller motions.
This role is responsible for deal orchestration, execution discipline, and operational readiness, ensuring Services opportunities progress efficiently from qualification through contract execution and into delivery.

Bachelor's Degree in Business, Operations, Finance, or related field AND 2+ years experience in program management, process management, or process improvement OR equivalent experience.

Experience supporting deal execution, pre-sales, renewals management, sales operations, or delivery in a large, matrixed organization.
Familiarity with Professional Services, enterprise services constructs, or complex commercial deal models.
Experience in a customer service environment in a large, matrixed multinational company.
Experience coordinating cross‑functional stakeholders across Sales, Finance, Legal, and Delivery.
Exposure to continuous improvement methodologies (e.g., Lean, Kaizen, Six Sigma) or data‑driven process improvement.
Microsoft is an equal opportunity employer.

https://careers.microsoft.com/us/en/us-corporate-pay Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year.

equal opportunity employer.
If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the

All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status

This listing is sourced directly from Microsoft's careers page and normalized into a canonical job model.