Tread

AI-Native Forward Deployed Engineer

San Francisco

Sponsorship not specified$120k-$160kDetected 6 days ago

JavaScriptPythonRubyReactRailsGraphQLData EngineeringSupply ChainLogisticsCustomer SupportCollaboration

About the role

WHY THIS ROLE EXISTS Reporting to the VP of Customer Operations, this role sits at the intersection of Customer Operations, Product, and Engineering.
Their operations are complex, messy, and high-stakes.
Dispatchers are moving hundreds of trucks a day.

We can't build the right product from a desk.
You own a book of mid-market accounts end to end, from first integration through long-term expansion and renewal, and you own the full technical relationship for every account in it, across these core areas:
45 minutes with the customer, 45 minutes building.
Automating Your Own Work
As you learn the work and see the same tasks repeat across your book, you build agents and internal tooling that take that work off your plate.
The position also includes occasional travel to customer sites (approximately once every 4-6 weeks) to understand customer operations firsthand, build stronger relationships, and translate real-world challenges into shipped solutions.

2+ years of software engineering experience.
You can write production code in at least one of: Ruby/Rails, JavaScript/React, Python, or equivalent.
Comfort with APIs, databases, and data pipelines.
You can read a GraphQL schema, debug an integration, and write a migration.
You can sit in a room with a VP of Operations at a trucking company and earn their trust.
You can translate a messy customer conversation into a clear problem statement and a proposed solution.

The anticipated base salary range for this role is $120,000-$160,000.
Final compensation will be determined based on factors including experience, skills, and overall qualifications.

Learning the codebase while in the field.
You'll be in the field learning how these operations actually work, then back at your machine shipping solutions the same day.

Tread is an AI-native vertical SaaS platform transforming construction materials logistics-a massive, essential industry that moves the aggregate, asphalt, and concrete behind every road, bridge, and building.
In March 2026, we crossed $1Bn in monthly delivered load value on the platform, and we're at ~$XM ARR and growing fast.
Our AI-powered platform serves Haulers, Producers, and Contractors-optimizing truck routing, loaded-mile delivery, and project planning while delivering exceptional customer service through personalized AI agents.
We're a Series A company backed by Mucker Capital, and we're building the team that will take us from $XM to $XXM+ ARR.
You'll work directly with customers to understand how they operate, then turn those insights into shipped software, AI-powered workflows, and product improvements.
Tread's customers are construction companies, materials producers, and hauling fleets.
This role exists to close the gap between our customers and our codebase.
Customers in your portfolio have measurably higher adoption and satisfaction than baseline.
You've become the connective tissue between what customers need and what we build.
Embedded with customers.

This listing is sourced directly from Tread's careers page and normalized into a canonical job model.