Kids2
Director, Digital Commerce - US
USA-GA-Atlanta · Director
Sponsorship not specifiedDetected 7 days ago
Email MarketingAffiliate MarketingAccount ManagementForecastingSupply ChainCustomer SupportShopifyLeadershipCommunicationCollaboration
About the role
- Parenting is demanding, and that's where we come in.
- We want to reimagine how brands can make it easier for early stage parents - not by just selling them products, but by providing holistic solutions that transcend borders, categories and aisles.
- We're serious about what we do, AND we love to have fun.
Responsibilities
- Own the Digital Commerce P&L across all D2C and Marketplace channels.
- Drive a culture of accountability, continuous improvement, and data-driven decision making.
- Lead all D2C commerce activities across owned digital storefronts.
- Drive improvements in conversion rate, average order value, customer lifetime value, and overall site profitability.
- Own site merchandising strategy, product presentation, content optimization, and customer experience enhancements.
- Co-develop digital storefront roadmap including new features, functionality, integrations, and customer experience improvements.
- Partner with cross-functional teams to optimize fulfillment, customer service, inventory availability, and operational performance.
- Partner closely with Marketing to develop customer retention strategy across D2C channels.
- Support Lifecycle Marketing initiatives including email and SMS programs.
- Help develop Customer Segmentation, Personalization, Customer Journey, and Retention strategies.
Requirements
- Bachelor's Degree in Business, Marketing, eCommerce, Finance, or related field required.
- MBA or advanced degree preferred.
- 10+ years of progressive digital commerce leadership experience
- Demonstrated success managing multi-channel D2C and Marketplace businesses - US experience required, +International preferred.
- Significant experience owning P&L responsibility and driving profitable growth.
- Broad understanding of Shopify Plus, Shopify Markets, Marketplace ecosystems, social commerce, channel integration platforms, and modern commerce technology stacks.
- Experience in Customer Retention programs, Loyalty initiatives, email marketing, Affiliate commerce, and Marketplace expansion.
- Strong analytical and financial acumen with experience developing forecasts, business cases, and growth strategies.
- Experience managing commerce platforms, channel integrations, and digital merchandising operations.
- Proven ability to lead cross-functional teams and execute complex digital commerce initiatives.
Compensation
- Develop and execute annual and long-range strategic plans to drive sustainable Revenue growth and Profitability.
- Partner with Finance to develop Revenue, Margin, and profitability forecasts and ensure achievement of Annual Operating Plans.
Benefits
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
This listing is sourced directly from Kids2's careers page and normalized into a canonical job model.