Omnicell Inc.

Omnicell Inc.

Field Services Engineer II

Houston, TX, United States · Mid · Contract

Sponsorship not specifiedDetected 88 days ago
Inventory ManagementLeadershipProblem SolvingMentoring

About the role

  • As a Field Service Engineer (FSE) at Omnicell, you'll be a trusted technical expert supporting pharmacy and supply automation systems that directly impact patient care.
  • You'll be part of a mission-driven team that values innovation, precision, and service excellence.
  • This is a great opportunity for professionals who thrive in fast-paced environments, enjoy solving complex problems, and want to make a meaningful impact in healthcare.

Responsibilities

  • Collaborate - Build strong networks, share knowledge, and foster partnerships that drive results.
  • Inspire - Influence, engage, and motivate those around you to create a high-performing, inclusive culture.
  • Execute - Set clear priorities, take ownership of outcomes, and deliver on commitments.
  • Impact - Drive innovation, challenge the status quo, and align business goals with customer success.
  • You'll work independently in hospital environments to troubleshoot, repair, and maintain advanced electro-mechanical and software-integrated solutions.
  • This role offers autonomy, hands-on problem-solving, and the opportunity to collaborate with clinical leaders in nursing and pharmacy.
  • Your contributions help Omnicell deliver on its promise of safer, smarter medication and supply management.
  • Drive customer trust and satisfaction by building strong relationships with nursing and pharmacy leadership, serving as a knowledgeable and responsive technical partner.
  • Support product innovation by analyzing complex service issues and escalating bugs or design concerns to engineering and hardware teams.
  • Maintain operational excellence through accurate documentation, inventory management, and adherence to service level agreements.

Nice to have

  • Ensure system reliability by performing timely troubleshooting, preventive maintenance, and emergency repairs on Omnicell's automation solutions.
  • Enhance product performance through actionable field feedback that informs continuous improvement.
  • Elevate team capability by mentoring junior technicians and sharing best practices.
  • Empower end users by delivering basic product training and ensuring confidence in system usage.
  • We embed Elevate Behaviors in everything we do.

Benefits

  • Health Systems within Houston metro area to Galveston, TX, and any other local regions.
  • Develop - Embrace continuous learning and actively support the growth of yourself and others.
  • Your work helps frontline healthcare professionals deliver safer, more efficient care.

This listing is sourced directly from Omnicell Inc.'s careers page and normalized into a canonical job model.