Phamily
CMA - Chronic Care Navigator
Paradise Valley, Arizona · Full-time
Sponsorship not specifiedDetected 26 days ago
ComplianceCustomer SupportHIPAAEpicEHR/EMRPatient CareCommunicationProblem Solving
About the role
- This role involves using the Phamily Chronic Care Management platform to improve patient care, prevent unnecessary hospitalizations, and enhance communication between patients and their care teams.
Responsibilities
- Monitor and optimize allotted time slots in all schedules utilizing the available programs/reports.
- Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, answering phones and general support to all office personnel.
- Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company.
Requirements
- Successful candidate must be able to use a stethoscope, computer, scanner, printer, telephone, fax and copier.
- Ability to multi-task and lift and/or move 50 pounds essential.
- Current certification as a Medical Assistant preferred or a diploma or certificate from a recognized course of study for preparing Medical Assistants
- Excellent customer service and communication skills for interfacing with patients, staff and outside vendors
- Ability to support a pleasant, positive and cooperative teamwork environment
Nice to have
- Thunderbird office*
- Experience in chronic kidney disease preferred
- 1-2 years front/back office experience preferred
Compensation
- M-F 8am-4:30pm, full-time
Benefits
- Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company.
- PTO, health, dental, and vision benefits
- Life and disability insurance
- 401K retirement plan
- Perform patient care activities, such as back-office check-in, check-out, prescription refills, anemia, and iron management, administer injections, schedule procedures and provide patient education.
- Maintain office equipment, office, and medical supplies through efficient inventory management.
Company info
- We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.
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