Knownwell
Practice Manager
La Jolla, San Diego, CA · Full-time
Sponsorship not specifiedDetected 28 days ago
CompliancePerformance ManagementHIPAALeadershipCommunicationCollaborationProblem Solving
About the role
- 👋 Meet knownwell https://www.knownwell.co/, weight-inclusive healthcare for all.
- Join a dynamic company that is changing the way obesity care is delivered.
- We find that the people who are most successful in this role have an ownership mindset, exceptional interpersonal skills, and a knack for process development.
Responsibilities
- Clinic Launch & Leadership: Lead the successful launch of the clinic, including site preparation, staff onboarding, and workflow implementation.
- People Management: Hire, train, and manage a team of front office and clinical support staff. Create a culture of accountability, collaboration, and compassionate care.
- Process Development & Improvement: Build and refine processes that enable consistent, high-quality, and efficient service delivery.
- Performance Management: Own key operational and financial metrics
- use data to track performance, identify trends, and take actions that will drive clinic results.
- Strategic Planning: Partner with Operations & Finance leadership to develop budgets and prioritize the highest-impact initiatives.
- Growth: Collaborate with our Marketing & Growth teams to support community outreach and referral relationships to grow our patient panel in the market.
- Performance Management: Own key operational and financial metrics; use data to track performance, identify trends, and take actions that will drive clinic results.
- Hire, train, and manage a team of front office and clinical support staff.
- Create a culture of accountability, collaboration, and compassionate care.
Requirements
- Experience managing clinic operating metrics and P&L performance
- Ability to thrive in a fast-paced, ambiguous, and evolving environment
- Required:
- Bachelor's degree in healthcare administration, business, or a related field
- 5+ years of healthcare operations experience, including 2+ years in a clinic management or leadership role
- Experience successfully launching or scaling a healthcare clinic or program
- Strong communication and problem-solving skills
- Experience working in a startup or high-growth healthcare organization
- Prior experience as a Medical Assistant or clinical support role
- Pay & Perks:
- 🏢 On-site Opportunity
Nice to have
- Experience in obesity medicine, primary care, and / or chronic care management
- Familiarity with athenahealth
- Preferred but not required:
Compensation
- 🏝️ Up to 20 days of PTO per year + company holidays
Benefits
- 🩺 Medical, dental, and vision insurance
- 📈 401K retirement plan with company match
- 🏝️ Up to 20 days of PTO per year + company holidays
- 👶 Up to 14 weeks of parental leave (12 for non-birthing parents)
- We offer weight management, primary care, nutrition counseling, and health coaching.
- Day-to-Day Support: Provide hands-on support to Medical Assistants and clinicians with administrative and operational tasks as needed.
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This listing is sourced directly from Knownwell's careers page and normalized into a canonical job model.