Knownwell

Knownwell

Practice Manager

La Jolla, San Diego, CA · Full-time

Sponsorship not specifiedDetected 28 days ago
CompliancePerformance ManagementHIPAALeadershipCommunicationCollaborationProblem Solving

About the role

  • 👋 Meet knownwell https://www.knownwell.co/, weight-inclusive healthcare for all.
  • Join a dynamic company that is changing the way obesity care is delivered.
  • We find that the people who are most successful in this role have an ownership mindset, exceptional interpersonal skills, and a knack for process development.

Responsibilities

  • Clinic Launch & Leadership: Lead the successful launch of the clinic, including site preparation, staff onboarding, and workflow implementation.
  • People Management: Hire, train, and manage a team of front office and clinical support staff. Create a culture of accountability, collaboration, and compassionate care.
  • Process Development & Improvement: Build and refine processes that enable consistent, high-quality, and efficient service delivery.
  • Performance Management: Own key operational and financial metrics
  • use data to track performance, identify trends, and take actions that will drive clinic results.
  • Strategic Planning: Partner with Operations & Finance leadership to develop budgets and prioritize the highest-impact initiatives.
  • Growth: Collaborate with our Marketing & Growth teams to support community outreach and referral relationships to grow our patient panel in the market.
  • Performance Management: Own key operational and financial metrics; use data to track performance, identify trends, and take actions that will drive clinic results.
  • Hire, train, and manage a team of front office and clinical support staff.
  • Create a culture of accountability, collaboration, and compassionate care.

Requirements

  • Experience managing clinic operating metrics and P&L performance
  • Ability to thrive in a fast-paced, ambiguous, and evolving environment
  • Required:
  • Bachelor's degree in healthcare administration, business, or a related field
  • 5+ years of healthcare operations experience, including 2+ years in a clinic management or leadership role
  • Experience successfully launching or scaling a healthcare clinic or program
  • Strong communication and problem-solving skills
  • Experience working in a startup or high-growth healthcare organization
  • Prior experience as a Medical Assistant or clinical support role
  • Pay & Perks:
  • 🏢 On-site Opportunity

Nice to have

  • Experience in obesity medicine, primary care, and / or chronic care management
  • Familiarity with athenahealth
  • Preferred but not required:

Compensation

  • 🏝️ Up to 20 days of PTO per year + company holidays

Benefits

  • 🩺 Medical, dental, and vision insurance
  • 📈 401K retirement plan with company match
  • 🏝️ Up to 20 days of PTO per year + company holidays
  • 👶 Up to 14 weeks of parental leave (12 for non-birthing parents)
  • We offer weight management, primary care, nutrition counseling, and health coaching.
  • Day-to-Day Support: Provide hands-on support to Medical Assistants and clinicians with administrative and operational tasks as needed.

This listing is sourced directly from Knownwell's careers page and normalized into a canonical job model.