Rula
Psychiatric Patient Programs Specialist (Remote)
Remote - United States · Full-time
Sponsorship not specifiedDetected 47 days ago
CommunicationCollaborationMentoring
About the role
- Rula is reimagining how behavioral health care is delivered-centered on access, quality, and patient safety.
- This is a unique opportunity for a clinically experienced PMHNP who is passionate about elevating care standards, improving outcomes, and supporting both patients and providers.
- As a licensed clinician, you will leverage your expertise as a clinical resource, investigator and problem-solver-responding to safety concerns, resolving grievances, and identifying areas for improvement.
Responsibilities
- This is a unique opportunity to help design a new function from the ground up while working at the intersection of telehealth innovation, clinical excellence, and compassionate care.
- We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.
Requirements
- 2+ years of experience managing clinical risk, patient safety, or high-acuity situations
- Experience with telehealth care delivery and familiarity with virtual care platforms
- Comfort with patient and provider communication via phone, email, and text
- Ability to analyze and resolve clinical risk, quality, or safety issues
- Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Nice to have
- Licensure in multiple states (TX, FL, CA, MD, GA, NY) or willingness to obtain cross-licensure
- Demonstrated ability to work independently and efficiently, with a strong attention to detail
- Understanding of psych specific billing and coding practices
- Enjoys working autonomously to resolve problems and find solutions to complex questions in a fast-paced environment
- While having the preferred qualifications enhances your candidacy, having all of them is not mandatory.
- We encourage all interested applicants to apply, even those who may not meet every preferred requirement.
- We're serious about your well-being!
- 401(k) plan access: Start saving for your future
Skills
- Strong clinical judgment and documentation skills
Benefits
- Comprehensive health
- Medical, dental, vision, life, disability, and FSA/HSA
- Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
- Quarterly department stipend: Fun team-building activities or in-person gatherings
- Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
- Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend
- We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.
Company info
- 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
- Including 2 company-wide shutdown weeks each year for self-care (for most employees)
This listing is sourced directly from Rula's careers page and normalized into a canonical job model.