Harris healthcare

Support Analyst

Ohio, United States, USA

Sponsorship not specified$60k-$70kDetected 22 days ago

SQLCustomer SupportResearchCommunicationProblem Solving

About the role

They will also be responsible for contributing to a knowledge base, supporting user forums and customer training efforts.

You must have the ability to multi-task and see issues through to resolution.
3+ years of experience in a Technical Customer Support role
BS/BA degree in related business or technical field, or equivalent industry experience

Team player who is willing to share their knowledge and learn with the team
Ability to review, prioritize, and respond to multiple client issues in a fast paced organization
Proactive mindset with the ability to anticipate issues and initiate change
Identification, solution, and execution
Teachable: Open and able to learn new processes, technologies, and products.
Exposure to local government property taxation software and or practices
Previous experience with property assessment software or knowledge of the property assessment lifecycle.
Experience with relational databases and reading / writing T-SQL
Experience with the following: Microsoft applications and report query solutions
Work closely with other team members, exchanging knowledge through training sessions and meetings, and producing documentation
Open and able to learn new processes, technologies, and products.

This listing is sourced directly from Harris healthcare's careers page and normalized into a canonical job model.