kawartha
Assistant Retail Store Manager
Ottawa, Ontario · Full-time
Sponsorship not specifiedDetected 21 days ago
Performance ManagementCustomer SupportCommunicationMentoring
About the role
- Discount on products sold in our retail stores, free daily dairy beverages (we do make awesome milk) provided in all our company fridges and an active social committee.
- And the best thing about working at Kawartha Dairy - you get FREE ICE CREAM!!!
- Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained Meet sales targets and achieve profitability by controlling costs (labour, supplies, inventory etc.).
Responsibilities
- Ensure that your team delivers the outstanding Kawartha Dairy experience, while providing the highest level of customer service ensuring that Pride systems and routines are incorporated into the day-to-day operation of the store
- Deliver feedback and coaching on a regular basis to team members, and promote a positive and fun team atmosphere.
- Closely collaborate with the Store Manager to develop store specific strategies and to implement them
- Assist the store manager to maintain and improve the procedures and personnel practices utilized to maintain store inventory
- Follow procedures to maintain appropriate inventory levels
- Follow procedures to maintain the practice of inventory rotation
- Assist the store manager to establish and maintain work schedules to allow for variances in customer ordering
- Develop and supervise staff to achieve high levels of performance and customer service
- Develop and maintain a positive productive team working environment
- Maintain accurate and timely inventory control and ordering systems
Requirements
- You are an excellent coach, mentor, teacher, and communicator who cherishes the experience of managing and working with some amazing people.
- This is a dynamic role that requires multi-tasking with the ability to work independently
- Physical ability to work long hours standing/walking and bending at the waist.
- Ability to lift and/or move objects weighting at least 11.3 kg (25 lbs)
- Administer required documentation in administration of payroll
Compensation
- Annual performance bonus
Company info
- Competitive hourly wage $21.87/hr
- Annual performance bonus
- Company paid health, vision & dental benefits
- Employee Assistance Program
- Opportunities for training & advancement
- 100% Canadian-family owned company with a culture of super-friendly staff and above-and-beyond customer service
- RRSP/DPSP matching
- Uniforms provided
- Perks, Perks, Perks!
- Seamlessly carry on business acting in the capacity of Store Manager during times when the manager is on an extended absence
- A large portion of the shift will be to scoop ice cream, make milkshakes and assist our customers with their purchases
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This listing is sourced directly from kawartha's careers page and normalized into a canonical job model.