Tower Loan
Customer Service Representative
Galesburg IL, USA · Full-time
Sponsorship not specifiedDetected 19 days ago
AccountingCustomer SupportLeadership
About the role
- Deciding to come grow with us is an exciting opportunity to enhance your career success stories.
- At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!
- Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.
Nice to have
- Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
- Receive and process payments in customer accounts.
- Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
- Process loan applications and collect payments due.
- High School Diploma or GED
- Must have a valid driver's license and reliable vehicle
- Cash Handling, Sales, or Customer Service experience
Compensation
- Annual Raises and Performance Bonuses
Benefits
- Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
- Paid Time Off (16 days per year after one full year, cash back for unused time)
Company info
- Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!
- Other team member benefits include:
- Up to 3% 401(k) Match
- Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives.
- You can take charge of your future by advancing into leadership roles.
- With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands.
- Plus, we have a chance every day to make a real impact on the lives of our customers!
- Paid Holidays
- Annual Raises and Performance Bonuses
- Monthly Incentive and Employee Referral Bonuses
- Participation in Charitable Campaigns
- Tower Loan has been a trusted name in consumer finance for over 80 years.
Apply directly at Tower Loan →Create a free account for alerts like thisView Tower Loan immigration profile
This listing is sourced directly from Tower Loan's careers page and normalized into a canonical job model.