Blank Street

Blank Street

Training Associate

Boston · Full-time

Sponsorship not specified$75k-$85kDetected 9 days ago
SparkTime ManagementMentoring

About the role

  • From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable.
  • It all starts with our people and their commitment to make magic happen each and every day.
  • As Blank Street grows, you'll have the opportunity to take on new projects and help shape the future of training.

Requirements

  • 2+ years barista and training experience
  • A master of time management and prioritization
  • Expert in milk steaming with precise textures for lattes, flat whites, and cappuccinos
  • Consistently pours clean hearts, tulips, and rosettas with intentional technique

Compensation

  • $75,000 - $85,000 annual base salary
  • Blank Street, in good faith, believes that the posted salary range is accurate for this role at the time of posting.

Benefits

  • Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee).
  • 15 days of paid annual leave (on top of company-observed holidays and sick time)
  • Three health plan options, with full coverage available for two employee-only tiers
  • Parental leave
  • Bereavement leave

Company info

  • At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
  • Start Something Extraordinary…
  • We're looking for a Training Associate to help take Blank Street's barista and shift lead training to the next level. In this role, you'll support new team members from onboarding through accreditation, coaching them in-store and partnering closely with Operations to build confident, capable teams that deliver exceptional coffee and hospitality.
  • You'll help drive training results by identifying opportunities for improvement, creating action plans with Operations, and sharing feedback from the field to strengthen our training programs, processes, and standards.
  • Oversee, validate, and track each barista's journey through the new hire training program, and work with our ops partners to ensure a positive experience for all.
  • Support the new hire training program by assisting with in-store training, leading large group trainings at the lab, and facilitate final bar assessments.
  • Provide area training support as needed by conducting shift lead training certifications, assisting with new product launches and other key initiatives.
  • Drive your stores toward higher product quality standards by conducting robust quarterly assessments for all Boston stores and assist in the development of unique, actionable reporting that will enable field leaders to implement necessary improvements.
  • Possess in-depth knowledge of all of our products and recipes enabling you to help maintain recipe & quality adherence in the market.
  • Develop and foster cross functional relationships to help build effective reporting tools to provide insight into store performance and drive results.
  • Find creative ways to build and foster a learning culture at Blank Street, keeping teams motivated, engaged, and excited to learn.
  • Be an inspirational leader full of coffee knowledge and passion for the craft, knowing how to tailor training approaches to individuals to ignite passion and the desire to pour love into every cup of coffee made.
  • Support the creation and implementation of cross functional projects that ensure a 5 star barista experience.
  • Support the training and development of future Training Coordinators on your team.
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This listing is sourced directly from Blank Street's careers page and normalized into a canonical job model.