mosaicbc

Medical Office Assistant (MOA), Burnaby Edmonds

Burnaby, British Columbia · Full-time

Sponsorship not specified$100k-$999kDetected 16 hours ago

Customer SupportCommunicationCollaborationProblem SolvingCritical ThinkingMicrosoft Office

About the role

The clinic provides longitudinal primary care to unattached patients from four pre-designated priority populations.
The clinic provides patients with ease of access to timely, person-centred, continuous, and culturally safe quality health services.
As a member of an interdisciplinary team, the Medical Office Assistant, ensures patients and their families are supported in navigating the journey through the clinic.

Maintain and handle confidential information appropriately.
For the past 45 years, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada.

Experience working with people from diverse cultural and lifestyle backgrounds,
Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status.
Therefore, until further notice, employees are no longer required to provide a proof of vaccination.
Secondary education and a Medical Office Assistant diploma plus minimum 3 years of recent related office/clerical experience or an equivalent combination of education, training, and experience.
Office management principles, methods, and procedures
records retention policies and schedules
Proficiency in MS Office suite, EMRs, and Health Connect Registry, or other patient database software, Billing and coding software
Knowledge of social, economic, political, and historical realities impacting Indigenous communities and familiarity with Indigenous Cultural Safety with the concepts of cultural safety/humility and anti-racism preferred, will be considered an asset.
Experience in Primary Care or community and/or specialist office settings that serve communities with multiple barriers to health and wellness equity
English communication skills, both written and oral, other languages are an asset
Cultural sensitivity
Customer service skills
Organized and able to set priorities and meet deadlines

Coordinate the flow of information internally and externally
Answer and initiate email, fax, and other correspondence;
Maintain bulletin boards, calendars, and staff schedules;
Open and distribute incoming department mail, email, and other material; general instructions or transcribing
Maintain paper and electronic files and databases;

$26.63 - $28.81 per hour
Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment.
As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country's largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.

A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week.

We are committed to creating a safe and healthy working environment for our employees.

Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status

This listing is sourced directly from mosaicbc's careers page and normalized into a canonical job model.